We were a bit disappointed in the hotel. In fairness, maybe it was because we had just checked out of the Encore and it was 'over the top', but we expected a little more cleanliness from Treasure Island, but loved the tram system nearby and location in general.

Liked: Front desk, Michael, was very helpful with accommodation and directions; very patient and pleasant.
Disliked: Pillow cover on bed had black dirt marks; lounge chair stained and dirty; picked up what looked like wadded up paper towel under desk - ugh.

Very good service and facilities

Superb

Disliked: No coffee machine in room:(

Pleasant

Liked: I loved that it has senor frogs and the best drag brunch there at the weekend. Swimming pool is ok. This hotel overall is ok but not the best on the trip and yet pretty expensive

Good

Exceptional

Liked: Location everything was perfect
Disliked: There was not one thing I didn't like.

Exceptional

Very poor

Disliked: I had requested a non smoking room and was assigned to a smoking room, went to manager and asked to be moved and I was late (apparently there is a time frame for this sort of request) but I was working and could not help that I was late. Manager was very rude and told me just because I requested non smoking doesn't mean you will get that. There was one room left and I was able to move to 2nd floor, but the manager lacked customer service skills.

Good

Liked: The location is perfect... Check- in is so quick and easy... The staff are always so friendly and helpful...
Disliked: The sink drained so slow that when we washed our hands while doing our makeup it left the sink a gross mess... we have had plumbing issues there before..

Good

Liked: The pillows were awesome, and the casino was easy to navigate
Disliked: Room service is VERY pricey, and those pushy people asking if I wanted to see a show...