Thunderbird Inn of Mackinaw City Guest Reviews
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0.5 miles from Mackinaw City centre |
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Holdren Tue, 7 November 2023
Passable
Liked: No breakfast was available at this location, rooms were clean. The person at the desk was friendly and accommodating
Disliked: The grounds used as a dog run looked as if it was used as a trash dump. Much garbage and other debris everywhere.
Holdren Tue, 7 November 2023
Passable
Liked: No breakfast was available at this location, rooms were clean. The person at the desk was friendly and accommodating
Disliked: The grounds used as a dog run looked as if it was used as a trash dump. Much garbage and other debris everywhere.
Will Wed, 1 November 2023
Disappointing
Maureen Sun, 22 October 2023
Pleasant
Maureen Sun, 22 October 2023
Pleasant
Austin Sat, 21 October 2023
Exceptional
Austin Sat, 21 October 2023
Superb
Penny Sun, 15 October 2023
Disappointing and will not book here again
Liked: The staff was great
Disliked: The room was less than desirable, not what we were expecting. Was put in a room at a different location, the Starlight, which was a dump.
Penny Sun, 15 October 2023
Disappointing and will not book...
Liked: The staff was great
Disliked: The room was less than desirable, not what we were expecting. Was put in a room at a different location, the Starlight, which was a dump.
Lanora Sat, 14 October 2023
Paid for a lot more than I got. I will not be back.
Liked: PARTIALLY pet friendly
Disliked: Booking.com said the hot-tub room pet friendly, so I paid for that. Property said only one or the other: you can have your dog or you can have the hot tub, but not both with no discount after I feel I had paid for both. I asked if there was at least a soaking size tub in the room and she stated with a smile yes, theres a very large tub in there!, it was not. Upon getting to the room door, it was COATED with spiders and webs, from the top all the way to the bottom of the door and 12-16 inches on each side. Like a cheeky Halloween decoration- BUT TOTALLY REAL. We called to have staff get those removed. Once inside, there were two wall heaters, neither of which worked. We called to have staff figure that out too. One wouldnt come on at all and the other was trying to come on but the indicator light for clean filter was on and staff jiggled everything around until it came on. The light stayed lit all night, but the unit did keep the room warm after that. The spiders and webs theme played out in lesser fashion, in the room as well. The room itself was in disrepair, with the ceiling having a water-area where the ceiling was coming down right over the bed. The closet doors were cocked over as if they had been ripped off the hinges at some point. They were bi-fold and just leaning in the corner. Spiders over the sink, webs in the corners, high and low, black moldy spots throughout, of course concentrated in the bathroom ceiling and on the top of the shower enclosure: obviously painted over but still growing through again. Just: a bad experience. I wont be back. Im disappointed in the place, but I am disappointed in Booking.com for leading me to believe that the room I was getting had a hot tub AND was pet friendly. I also would like to encourage people to PLEASE LEAVE REVIEWS FOR THE NEXT PEOPLE!