Thompson Seattle part of Hyatt Guest Reviews
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1.0 miles from Seattle centre |
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Tahne Sun, 17 September 2023
Don't waste your money
Liked: View, location
Disliked: Room was 78 degrees with A/C broken and no windows to open. We called for assistance and they sent engineering up with a portable swamp cooler to plug in, which was very loud and took about 7 hours to bring the temperature down. The sink would not drain, pillows were tiny and very lumpy, shampoo and body wash bottles in shower would not pump, TV casting/screen mirroring not functional, half of movie channels had no signal and did not work. Honestly, the room I had earlier in the week for work at The Hampton Inn had greater comfort and functionality. For the price you pay to stay here ($600 with taxes and fees) this was not a good value at all. Upon checkout, staff did not bother to ask if we had a good stay. You can go to the rooftop bar as a guest, so that's not a good reason to book this property. I would not stay here again.
Alejandro Mon, 11 September 2023
Great!
Liked: Location, staff, cleanliness, decor, room, view
Disliked: Everything was great, if I had to find faults maybe the receptionist at the lobby during day time and the valet staff could work on their people skills.
Holly Wed, 6 September 2023
Superb
Lisa Tue, 5 September 2023
Perfect stay to enjoy Seattle...
Liked: Joe at the front desk did a great job checking us in. The valet guys made sure our car was available very early for our early flight.
Song Mon, 4 September 2023
Exceptional
Liked: Great location—about a 2-3 minute walk to Pike Place Market and central to all of the main Seattle attractions. Very clean and comfortable. Their gym was also super clean and had ice cold water and cold hand towels! Also they were super nice to let us store our luggage for a few hours after checkout while we explored/waited for our flight.
Hui Thu, 10 August 2023
Pleasant
Anahit Mon, 7 August 2023
Superb
Liked: Friendly Staff, location was great walking distance from Pike place market and many restaurants. Very clean, food at restaurant was great beautiful bar with a view.
Disliked: Trash was not emptied out daily. Room service was not available at night. Only one elevator was working and there was a long wait for the elevator.
Tzu-hsuan Sun, 30 July 2023
exceptional
Debra Thu, 27 July 2023
Very nice hotel with great staff. Fabulous location.
Liked: The room was nice and clean. The restaurant was fabulous. We ate breakfast there both days. Check-in and checkout was fast and easy. Loved the champagne and cookie at Check-in. Nice touch.
Disliked: I know all of the Seattle hotels do it, but jacking up the prices so much during Blue Jays weekend isnt great. A very minor thing was having to ask for more robes and towels. There werent enough for a 4 person room.
Debra Thu, 27 July 2023
Very nice hotel with great...
Liked: The room was nice and clean. The restaurant was fabulous. We ate breakfast there both days. Check-in and checkout was fast and easy. Loved the champagne and cookie at Check-in. Nice touch.
Disliked: I know all of the Seattle hotels do it, but jacking up the prices so much during Blue Jays weekend isn’t great. A very minor thing was having to ask for more robes and towels. There weren’t enough for a 4 person room.