Thistle London Heathrow T5 Guest Reviews
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Write a review
Neil Thu, 3 July 2025
Very good
Liked: Location to the airport
Jane Wed, 2 July 2025
Great choice for Heathrow T5...
Liked: Perfect for Terminal 5. Excellent staff all very efficient. Liked the restaurant and bar area with views over the airport. Room very clean and quiet. Used Pod to get to Terminal: quick and easy
Disliked: Outside looked a bit dated.
Annette Wed, 2 July 2025
Very good
Fiona Wed, 2 July 2025
Functional Stay, food/bar viewing area...
Liked: Location
Disliked: Rooms advertised as deluxe…standard/small would be a better description. OK but nothing deluxe about it! Duvet cover torn, bathroom functional but tired. Was clean and guess that was most important.
Susan Wed, 2 July 2025
Pod travel to and from...
Liked: Access to Heathrow Terminal 5 is via dedicated individual Pods (individual trams on their own track) which operate all the time, ten minutes journey. You buy a token from Thistle Reception, which operates a code to the gate to the car park, where you will find the Pod Station, then just jump into a pod, and it takes you directly to Terminal 5, Level 2. If your journey starts at Terminal 5 and you want to travel to the Thistle Hotel (as I did, having arrived by National Express coach at Terminal 5), then you just go straight to the Pod station on Level 2 in Terminal 5, jump in a pod (max one family per pod) and when you arrive at the Thistle Hotel stop, which is in a car park, simply follow the walkway to Thistle Hotel, ring reception to open the gate, and then pay for your journey at Thistle Reception.
Disliked: It was all fine for a night before an early flight.
Michael Wed, 2 July 2025
Pleasant
Disliked: room
Aaron Wed, 2 July 2025
Good
Liked: Location was fantastic for Heathrow airport
Disliked: I didn’t like the price of the shop
Anonymous Wed, 2 July 2025
Great location to terminal 5
Liked: Convenient to Heathrow Terminal 5. Plus the pod travel to the terminal
Disliked: As above
Tony Wed, 2 July 2025
Exceptional
Liked: Staff amazing
Natalie Wed, 2 July 2025
Very good