Thistle Express Luton Guest Reviews
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Write a review
Anonymous Mon, 7 July 2025
Exceptional
Anonymous Mon, 7 July 2025
Good
Silvia Mon, 7 July 2025
Superb
Louise Mon, 7 July 2025
Good
Anonymous Mon, 7 July 2025
Shower doesn’t work and room...
Liked: Location
Disliked: Amenities
John Mon, 7 July 2025
Very good
Anonymous Sun, 6 July 2025
Amazing stay
Liked: Comfortable room, friendly and helpful staff, great location for Luton station and airport
Disliked: Nothing
Ethan Sun, 6 July 2025
Pleasant
Crawford Sat, 5 July 2025
Disgrace I can’t even share...
Liked: Starting with when we arrived !! The machine was broken to take payment which can happen .The man that was working Friday night took my payment .My payment came out of my account money was taken .The lady who was there said it wasn’t .They switched the machine on and off think it wuld go through it didn’t .The women said I needed to pay again or I couldn’t stay.That I did after hesitation because I Already paid and showed her the payment comeing out .She said because it said processing I had to pay again .I did .That meant I paid 2 times .The computer crashed again .I was told I wuld have to wait which I did after hesitation.But then I noticed another payment came out that meant I had 3 payments or 197 come out of my account from this hotel .I explained to the girl .She said no it didn’t .I said it did .I went into my account and showed her .She said it would be refunded in 5days .After calling me a lier .We then got into our room .No phone working .Bath dirty .Bath stopper didn’t fit the bath .We then got that sorted .The next nighr we noticed that our toilet was broken and couldn’t flush.I have a disability and couldn’t even phone down stairs to tell them because there phone wasn’t working .The next day we weee at a concert very very tired home and had to move too @11 at night .Disgrace of a hotel
Disliked: Women who was working wednsday night was very very very rude Hotel dirty Room dirty Bath dirty Toilet broke
Mercy Sat, 5 July 2025
Good