Thermal Oak Motel Guest Reviews
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Write a review
Shafiq Thu, 1 May 2025
Great value for money providing...
Liked: Proximity to all tourist attractions, eateries, public spaces, grocery stores & petrol stations. Information shared by front desk staff upon requesting. Good cafe available right outside the property. Onsite parking available for cars.Kitchenette with cutlery, plates et all in room was convenient.
Disliked: Found huge alive cockroach in room, room did not smell fresh until all windows were opened to allow ventilation as if there was something in room that was causing it.Some of the furniture can do with upgrading, eg the dining table & chairs (without cushion).No safe deposit vault in room.Consider providing limited breakfast along with room charge.Should have a convenient way to contact housekeeping staff, in case required ( roaches in room at odd hour )
Idalilly Tue, 29 April 2025
Perfect for our family
Liked: We stayed in a 2 bedroom unit and this was absolutely perfect for my family and the reason we were in Rotorua. It was very clean, plenty of towels and extra pillows (sounds silly but these are things that are usually missing) however not for this place. Location was perfect ! Everything so close, easy access in and out. Great knowing we had our own carpark right infront of our unit.
Disliked: Nothing to comment
Cherrie Mon, 28 April 2025
Good value great nights sleep...
Liked: Very clean comfortable modern quiet
Disliked: Nothing it was excellent
Sarah Mon, 28 April 2025
Exceptional
Liked: The room is clean, the location is handy, the staff is friendly and helpful. Definitely will be back again.
Disliked: Nothing
Fiona Sat, 26 April 2025
Very good
Kane Sat, 26 April 2025
Passable
Liked: Staff were friendly, room suited our needs
Disliked: Poor attention to detail on cleaniness
Stephen Fri, 25 April 2025
Very good
Staci Fri, 25 April 2025
Very good
Liked: Great location. It was easy to walk into town if you needed. The room set up was great and had everything you needed. Nice space to hang out at the end of a busy day.
Disliked: Was surprised that they took a $200 bond, as we didn't have a credit card. So be prepared for this if you are staying and don't have a credit card. It was back in our account after we checked out. The shower was a little annoying, changing temperature from hot to cold during the shower. Park was also a little tight if you have a bigger vehicle, like a ute.
Moses Fri, 25 April 2025
Great place and location.
Liked: As mentioned in their description the place seems to be newly renovated. The place was clean, check-in and check-out couldn’t have been easier. The location was perfect for us to get to our planned spots as well.
Disliked: Nothing.
Singh Fri, 25 April 2025
Exceptional