Exceptional

Guide Dog knowledge

Disliked: The only thing I would like to mention is that the hotel Manager should be more trained regarding Guide dogs. I had sent them a message before my stay and they answered back they day I was arriving saying no ?pets? were allowed and to please contact booking to cancel my reservation. Which then I had to call them and explain that it was a guide dog/service dog. Then they asked me to show all my documentation to them including my medical status proof which is completely illegal. It?s a shame that such employee which is the face of the hotel is not trained correctly or informed about my rights. I only agreed to show the documentation because it was already the day I was arriving. I do want to give a great review to one of the employees named Isabel. Really nice and welcoming since we got there, that is what you would expect from a manager.

Very good

No frills overnight stay

Liked: Location, cleanliness & frindliness of staff
Disliked: Shower required maintenance Breakfast mediocre

Exceptional

Good

Disliked: Room was very small, size of double bed.

Very good

Exceptional

Exceptional