The Wood Norton Guest Reviews
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Kerry Mon, 9 June 2025
Lovely hotel, comfy bed, delicious...
Liked: The room was lovely with a massive bathroom, great quality towels. Bed was very comfy. Staff in reception very pleasant and helpful. The breakfast was delicious. Lots of staff on Sunday morning. The hotel was in a great location and it was lovely to enjoy a drink soaking up the view.
Disliked: The hotel lacked a little atmosphere, maybe as it seemed quiet.Hotel said the restaurant was full at the time we wanted but there didn't seem to be many guests. Seemed that there was rather a staff shortage on the friday night and Saturday . I ordered a Cosmopolitan at the bar which wasn't very good. There was only 2 staff that seemed to be running from bar to the restaurant. Unfortunately had to wait a while to be served a drink on Friday night. Our room was lovely however, the floor got very wet so had to put slippers/shoes on so feet didn't get wet.Breakfast good except it would be good to have the toast with the actual breakfast rather than before.
Nigel Sun, 8 June 2025
Very good
Liked: Room was excellent
Disliked: Very limited facilities
Trevor Sun, 8 June 2025
Will stay again
Liked: Beautiful room, lovely staff and great location.
Alastair Sat, 7 June 2025
A beautiful hotel
Liked: Wonderful
R_n_b Sat, 7 June 2025
RB
Liked: Lovely building and gardens. Pleasant, helpful staff.
Disliked: Staff very helpful, but serving staff over-stretched. Customer spoons ran out at breakfast. (19 in bowls of seeds etc.!) Strange lighting set-up in room. Bedside light not independent. Woken by flashes of very bright security light when power cuts happened. Establishment not quite up to professed standards.
Claire Fri, 6 June 2025
Exceptional
Liked: Beautiful property, with lovely gardens as well
Cinzia Thu, 5 June 2025
Very good
Liked: - relaxing atmosphere - clean and great breakfast
Disliked: - The gym could use some attention, as it feels a bit neglected.- During breakfast, the service seems understaffed, especially at peak times, which makes the experience quite challenging for both the team and the guests.
Nick Wed, 4 June 2025
Perfect setting for exploring the...
Liked: Our room was beautiful, the Duchess Dorothy, and quiet!The breakfast buffet is really good
Disliked: It is difficult to sometime attract staff at this time in the hospitality industry, we understand. But we still feel that service should be more responsive in such a wonderful hotel and location.
Andy Tue, 3 June 2025
Superb
Liked: Food and room excellent
Coral Mon, 2 June 2025
Was a lovely stay and...
Liked: The building is beautiful Room was nice and clean Staff pleasant Breakfast was good
Disliked: Room walls very thin could hear the neighbour telly at night and in the morning was woken up by them having a morning wee. There Wedding going on and there was a very loud argument outside our window by two drunken men that went on for a while, no one came to break it up