The Windsor Suites Philadelphia Guest Reviews
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|0.9 miles from Philadelphia centre|
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Kafayat, Staten Island, visiting First District Plaza Sun, 15 January 2017
This hotel was beautiful. Staff was very helpful. Everything is close by especially the food and Wawa.
Liked: It was very modern and very clean.
Katiana Mon, 28 September 2020
I am Highly Disgusted
Liked: Honestly before my current stay I liked the room size
Disliked: Honestly, for starters we came into a room that had a leaky faucet. If you used the sink the floor would get wet. If the room is supposed to be throughly checked then that problem should?ve been fixed prior to checking in. Next, I do not appreciate the invasion of privacy just to get more money out of a individual. First thing?s first I booked to stay here over the weekend, and this was my 4th time visit. I do not know if it was because of the Pandemic, but since day 1 of my stay the door man gave me and my guest a bad vibe. Too much of being in another?s personal business, not just for conversation but just to see if they can hound whoever they can. I booked my stay for my birthday, which included a girls weekend and a photoshoot that next morning. I could not even enjoy myself and it was mainly because me and guest could tell we was just being bothered only because they assumed I was throwing a huge party by bringing in 2 number balloons. The first day my friend forgot her mask in the room and we was waiting for the elevator, the door man had told her to wear a mask. She replied ?I know, thanks?, and he had the audacity to say ?yeah you know but you won?t do it?. I do not appreciate the hotel staff in general for trying to be in cahoots to make something bigger than what it actually was. Based on the fact they seen the age of myself , which is 22, young and ethnic. I went to dinner the first night with everyone and the 6 of us returned separately. 5 minutes after the last 3 returned, we received a noise complaint for talking to ?loud? at 11pm. I was told that I was next to Owners of the hotel, that night. Due to social distancing, I don?t know why guest are roomed close to one another. Speaking on, after speaking with the front desk, I found out that was a lie. It was another guest. I was then charged from the housekeeping services because they found tobacco products in trash bags that was used, outside and even brought from home.
Anonymous Mon, 28 September 2020
Liked: Prompt service by staff..quiet..issue addressed
Disliked: Rodent problem...but issue was addressed quickly...room changed and upgraded..
Cierra Mon, 28 September 2020
Michael Sun, 27 September 2020
Liked: Liked the location. Staff very friendly
Disliked: Noise. Must have been 10 people next to us partying all night into the morning. Called front desk and nothing changed moved from 808 to 611 cent day and same thing happened. Security made a difference this time.
Calvin Sun, 27 September 2020
Liked: JrThe restaurant they have on site was very nice the service and security of the hotel was on point will be coming back Con Murphy food is delicious don?t drinks
Shakyra Sat, 26 September 2020
Martel Sat, 26 September 2020
Anonymous Sat, 26 September 2020
Liked: The location.
Disliked: My partner and I had a terrible experience with this lodging choice. On day one we had issues. The parking garage next to the hotel was not ?associated? with the company and our vehicle truck set out exposed all night. The toilet in our room ran all night and the sink drained very slowly. That same night at about 1:40am, someone burst into our room unbeknownst to us. Luckily, my partner was awake, however, he was in such total shock he couldn?t get a clear look at the person. The next day, we shared the situations with the manager. They offered an upgrade on our room as we were going out for the day. When we arrived back, the front desk gave us a downgrade and keys to someone else?s room. At that point, we requested a full refund. It was a terrible experience for my partners birthday weekend, let alone we were over 7 hours away from home.
Capri Sat, 26 September 2020
Liked: That the front desk workers was nice and friendly we had a great time and the bell man was so helpful
Zion Thu, 24 September 2020