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AustraliaThe Windsor Suites Philadelphia Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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Kafayat, Staten Island, visiting First District Plaza Sun, 15 January 2017
This hotel was beautiful. Staff was very helpful. Everything is close by especially the food and Wawa.
Liked: It was very modern and very clean.
Edilberto Sun, 19 September 2021
Exceptional
Brittany Sat, 18 September 2021
Exceptional
Leon Sat, 18 September 2021
Exceptional
Liked: Everything about the hotel was stellar
Brandon Sat, 18 September 2021
Very good
Nicole Thu, 16 September 2021
Exceptional
Martin Wed, 15 September 2021
Exceptional
Lora Wed, 15 September 2021
Decent location. Needs a reno.
Liked: Size of the room. Has resturaunts attached. Decent location.
Disliked: This place either is or was an elderly apt bldg. Grab bars in the bath and geriatric stuff in the closet. Has a kitchenette. Stove old. Ill fitting bathroom door. Waterbed frame with mattresses in it. Its a conundrum.
Tal Wed, 15 September 2021
Disappointing, value for money is...
Disliked: I have to say we pretty disappointed:-No ropes:(-Sheets and sofa were dirty (sofa had stains). Reception had sent someone with new sheets, folded (see photo), so WE would put them-No Shampoo and when I spoke with the reception they told me you're out of shampoo and if I want some, I should buy it, from my own money (after paying ~300$ per night!)-TV didn't turn on. The reception told us they called an engineer. We already figured out what to do and they called to cancel. Reception told us he's already on his way , but he arrived only the day afterwards and interrupted our morning.-On our first morning, we wanted to brush our teeth, the sink was clogged, I opened it up and saw a LOT of junk (see photo)-In addition, safe wasn't working. Called an engineer that said it's not working (according to him "batteries exploded there", sounds dangerous!). And our morning was stalling bc he's had to replace for a new one-Moreover, We put the "please clean the room" sign from before noon and it wasn't cleaned until the evening.And for "dessert" - they are taking 250$ for deposit which they tell you that it is being refunded after 3-5 business days! crazy!
Anonymous Wed, 15 September 2021
Very nice and spacious
Liked: The cleanliness, how our suite had a kitchen with all the essential appliances and that there was a walk in closet as well
Disliked: There was no soap unfortunately
Nashala Tue, 14 September 2021
nashala view
Liked: very clean
Disliked: HELLO IM NASHALA BUIE I HAD A STAY ON THE 12TH TO THE 14TH I WATCH YONNA THE LADY AT THE FRONT DESK GREAT EVERYBODY ELSE WITH DIFFERENT SKIN COLOR ALL NICE AND WARMING SOON AS ME AND MY SIS CHECK IN BEING THO WE WAS DARK SKIN AND YOUNG SHE GONNA SAY DONT THROW NO PARTY CAUSE WE WILL GET KICK OUT I FEEL AS THOUGHT THAT AINT FEAR BECAUSE WE CHECKING IN LIKE EVERYBODY ELSE ALSO I CAME BACK THE NEXT DAY TO ASK FOR ANOTHER RISK BAND FOR THE POOL SHE TOLD ME NO UNT I TOLD HER HOW WHEN I HAVE UP TO 4 PEOPLE THAT CAN STAY IN MY ROOM MEANWHILE IT ONLY 3 OF US ME AND MY TWO SISTER SO AFTER I TOLD HER THAT SHE SAID OH LET ME SEARCH YOUR NAME UP THATS WHEN WAS LIKE OH YOU RIGHT I FEEL AS THOUGHT SHE GAVE A REAL BAD VIBE
