The Willows Hotel

The room was inadequate and...

Liked: Its location
Disliked: The room was ridiculously small, no storage, bathroom was too small to be functional and the shower tray and shower head were broken. The television had a portable Ariel which did work. The towels provided were only the size of hand towels. The bed was ridiculously hard and the window was almost impossible to open!

Exceptional

Liked: Location was brilliant
Disliked: Small towels

Disappointing

Liked: Location was perfect, close to everything.
Disliked: The room and bedding were filthy. The cup for coffee hadn't been washed, the drawer next to the bed was full of tobacco. The storage cupboard couldn't be used case there was a double glazed window frame, 2 mirrors and a selection of paintings init. The blind for the skylight was far too small so it didn't block out any light.

Good

Liked: Location was good and we had a decent room <3 Staff were very accommodating too! We had checked out around 11am the next day but wanted to explore Brighton for a bit more. One of their lovely staff members allowed us to keep our car parked there until around 2pm, a good while after checkout time, so we could do this without having to find parking elsewhere! :) So very kind!

Very poor

Liked: I like the location only
Disliked: The room wasn't clean and was so hot

Poor

Not bad for 50 quid

Liked: Good location, comfy bed, easy to check in. Only 50 quid.
Disliked: No hot water, decorating finish was a bit weird

Very good

Disliked: The only thing I can say is the room was so hot and really could’ve done with a bigger more powerful fan. That’s all

Pleasant

Liked: Excellent location
Disliked: Size of room, leaky sink and poor quality bathroom