The Willows Hotel Guest Reviews
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Write a review
Nakia Mon, 21 April 2025
Restful
Liked: Quiet.... peaceful.. cleanliness
Disliked: Rooms need refrigerator and microwave
Mark Mon, 21 April 2025
Fine
Liked: Room clean and comfortable
Disliked: No breakfast
Tracy Sun, 20 April 2025
Bad
Liked: Location great
Disliked: Dirty, no hot water to shower or wash There is no where to hang clothes Shower curtain dirty Home-made wooden bed Waste leaking water all over the floor Left the place at approx 11.pmSo disappointed lost our night and day
Georgie Sun, 20 April 2025
Great location- paper thin walls&...
Liked: Location is great but promised parking and there’s only three usable spaces.. the floor was so slanted like it’s not been put in properly. Staff were friendly. The bathroom was a tiny closet about a meter and a half in size. No soap or body wash in shower and it was moldy and we didn’t use it. The bed was very uncomfortable but the location was great.
Disliked: There was a massive drama and as the walls were paper thin so we heard everything and someone was screaming and yelling at maybe 1am ? From the sound of it staff were kicking out a group of people at this hour. Felt unsafe and uncomfortable as they were right outside our door so we did not sleep much if at all. The wall in our room was u finished as pain wise.
Julie Sat, 19 April 2025
Horrible, not like advertised
Liked: Awful!!
Disliked: Dirty small rooms, bad parking
N Tue, 15 April 2025
Bad
Liked: The Location only
Disliked: There was no thing I liked about that hotel, a part from the location And there was some blood on the bed sheet ! That photo taken the minute we walked in the room
Lillie Sun, 13 April 2025
Cute, convenient, comfortable bed
Liked: The bed was extremely comfortable and very convenient close to everything. Parking was convenient but pls bear in mind you need to take car on checkout at 10. Parking is £20 overnight. Pls look at parking if planning to stay and checkout Brighton the following day.
Disliked: For the price we paid it was ok. Staff great. For a night in Brighton it met the requirements.
Yanregal Fri, 11 April 2025
For the price I paid,...
Liked: The location is excellent, being close to the city centre, the beach, and numerous nearby restaurants. The staff are friendly and helpful.
Disliked: The floor was a bit dusty, there was no exhaust fan in the toilet, and it got quite warm during hot weather since there's no air conditioning
Serin Thu, 10 April 2025
Would not recommend, dissatisfied and...
Liked: Location only
Disliked: Everything. - The parking was awful, unable to park your car without scraping the entire bottom of the car. All of the spaces are so close together that it’s impossible to exit your vehicle without feeling like you are going to hit another car.- the room was tiny. Described as a small double room, no storage available. We basically slept in a single bed which was built on a platform to save space. Very uncomfortable. - not clean, bathroom was filthy, cracked tiles with a rust sink. Mould and stains throughout. There is no ventilation at all. The guy at reception told us we had to have a shower with the bathroom door open and window wide open as there was no extractor fan. Ridiculous- mould all around the window in the room and has been rushed with the decoration as all of the paint was uneven/dirty. Old blind with frays, spot light hanging out of the ceiling- they were painting and renovating the hotel whilst we were there. No wet paint signs, tools left in the middle of the floor unattendedI have photos to evidence everything I have mentioned above. It only allows me to upload 4.
Dave Thu, 10 April 2025
Ever again
Liked: Room was tiny with a view of a wall and the bathroom was tiny in a closet