The Willows Hotel Guest Reviews
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Bonnie, Westfield, visiting Riviera Theatre
I would book a room here again. Very friendly and comfy place!
Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.
R. Hoffman, LaPorte
We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.
Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.
Maureen
Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!
Liked: Loved the hotel and staff
Disliked: Our room was very, very small
Jerzy Thu, 31 July 2025
Superb
Kaeleigh Mon, 28 July 2025
Booked after a canceled flight...
Liked: Big room
Disliked: Old and small bathroom
Douglas Sat, 26 July 2025
Exceptional
Carol Wed, 23 July 2025
Very good
Liked: Location to Wrigley field
Disliked: The carpeting in the room needs replacement, felt old and dirty
Margaret Fri, 18 July 2025
Very good
Glynn Fri, 18 July 2025
Superb
Joan Thu, 17 July 2025
A decent one-night stay ins...
Liked: The location is great. The building itself is very appealing.
Disliked: There was a mild mildew smell in the hallway. We had to keep the blinds closed due to the proximity to a parking garage and apart building.
Nancy Wed, 16 July 2025
Lovely
Liked: Location
Disliked: No breakfast included
Anne Wed, 16 July 2025
Superb
Liked: The location is great. Close to many restaurants and the lake. Located on a quiet street. The staff was so kind and answered all question immediately. They were always ready to help kept the lobby clean and welcoming. The room was comfortable, spacious and clean.
Disliked: Liked everything
Nancie Tue, 15 July 2025
Good
Liked: Great location with many bars and restaurants nearby.