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The Willows Hotel eee - (855) 304-8562
The Willows Hotel, 555 West Surf, Chicago, IL -(855) 304-8562
Area: Lincoln Park
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BOOK ONLINE OR CALL - (855) 304-8562
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (394 Ratings)
5.1 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighbourhoods. Free daily breakfast 24-hour coffee & tea service free WiFi and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems guests at the Willows can easily explore popular city centre attractions including the Steppenwolf Theatre and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Refrigerator
` On-site parking
` mini bar
` fitness center
` telephone
` alarm clock
` blackout curtains
` Concierge services
` Fireplace
` Free Wi-Fi
` Daily Housekeeping
` English
` Bulgarian
` Italian
` Spanish
` Parking Available
` Exterior Corridor
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Sterilizing equipment
` Staff trained in safety protocol
` Separate shower/bathtub
` Grocery delivery
` Contactless check-in/out
` Food delivery

The Willows Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

5

Exceptional - 5 out of 5

Nautica Mon, 15 February 2021

Exceptional

4.5

Wonderful - 4.5 out of 5

Margaret Sun, 14 February 2021

The Willows provided us the...

Liked: So, during this pandemic, we didn't actually have any breakfast or maid service. But the hotel staff, and in particular the WONDERFUL manager, were very generous with coffee, a room upgrade, and helpful suggestions about the area. The lighting the in room was very good; MUCH better than average. The location was absolutely IDEAL... right next door to our daughter and son-in-law's new apartment.
Disliked: Hm... towels could have been a bit thicker.

5

Exceptional - 5 out of 5

Daniel Fri, 12 February 2021

Good

Disliked: Heating

4.5

Wonderful - 4.5 out of 5

Verified Hotel Guest Wed, 3 February 2021

Liked: Excellent, responsive, positive staff. Very helpful.
Disliked: Some of the guests were smoking in their rooms on our floor, which we could clearly smell even in our room.

4

Very Good - 4 out of 5

Diamond Sun, 31 January 2021

Very good

5

Exceptional - 5 out of 5

Noel Thu, 28 January 2021

Hands down best service and...

4.5

Wonderful - 4.5 out of 5

Mary Mon, 18 January 2021

Superb

5

Exceptional - 5 out of 5

Brenda Sun, 17 January 2021

Liked: That heater to keep me warm.
Disliked: No.

5

Exceptional - 5 out of 5

Clary4216 Fri, 8 January 2021

Exceptional

5

Exceptional - 5 out of 5

Clary4216 Fri, 8 January 2021

Exceptional

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The Willows Hotel 555 West Surf, Chicago, IL