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The Willows Hotel eee
The Willows Hotel, 555 West Surf, Chicago, IL | Area: Lincoln Park
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (404 Ratings)
5.1 miles from Chicago centre
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Hotel Description
Set in a historic landmark building in upscale Lincoln Park and offering free Wi-Fi and continental breakfast The Willows Hotel is a solid choice for Chicago lodging. The four-story Willows sports a newly refreshed lobby and chic European style that includes 19th-century French reproduction furnishings and patterned wall coverings. Its 55 rooms have cozy beds spacious workstations fully stocked minibars and free Wi-Fi. You can carb up for the day with muffins bagels toast cereal and more at the free continental breakfast then get a sugar fix with free afternoon cookies (there's 24-hour coffee and tea service in the lobby as well). Access to a fully equipped fitness center nearby is another plus for guests. Located in swanky Lincoln Park 12 minutes west of Lake Michigan the Willows is 16 miles southeast of O'Hare International Airport and 17 miles northeast of Midway. A bus stop is two minutes from the hotel for a 20-minute ride to the Lincoln Park Zoo and a stroll through the next door Lincoln Park Conservatory's botanical gardens. You can dig your toes in the sand at North Avenue Beach (a 10-minute bus ride south) or take a spin on the 150-ft. Ferris wheel at Navy Pier an 11-minute drive south.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Golf Course
` Laundry
` Newspapers
` Parking
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Daily maid service
` Daily Housekeeping
` Street parking
` Parking garage
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The Willows Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

4

Very Good - 4 out of 5

Sara Fri, 17 January 2020

Great experience! Would stay again!

Liked: The bed was very comfortable. The staff, very responsive!

4

Very Good - 4 out of 5

Emily Tue, 14 January 2020

Very good

4

Very Good - 4 out of 5

Gregory Mon, 13 January 2020

When you perceive your mortality,...

Liked: Reminiscent of the Grand Budapest Hotel (micro), Dan the Man will guide you along the streets of the Land that smells of Garlic. Be sure to heed his advice! Fantastic weekend and the new writings of these native peoples have reduced the Fear and Loathing in their town to a most desirous level. Given the primary purpose of my odyssey was to soak in the Cracker Camper Van message, I'm glad this hand held Oracle led me Dan the Enchanter!!
Disliked: Don't waste my time on negativity!

1

Poor - 1 out of 5

Anonymous Sun, 12 January 2020

Very poor

Liked: Location
Disliked: I did pay the amount of 181$ for 2 nights by credit card a day before. That was the fixed price. But the hotel charged me 5$ more I dont know gor what. Also they didn t return my 100$ deposit for minibar. But I never used the minibar. Secondly, its very noisy by early morning. I don't recommend this hotel. Breakfast is very poor, nothing to eat. There is only tea and coffee, juice and water.

4.8

Exceptional - 4.8 out of 5

Rachel Mon, 6 January 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Gwylan Fri, 3 January 2020

We very much enjoyed our...

Liked: Convenience of location
Disliked: The bathroom light that automatically went on when someone entered. It was disturbing to have this very bright light come on when using the bathroom in the middle of the night.

5

Exceptional - 5 out of 5

Anonymous Mon, 30 December 2019

Exceptional

Liked: Very friendly and helpful staff. Clean comfortable room. Close to Depaul.

4.6

Wonderful - 4.6 out of 5

Anonymous Fri, 20 December 2019

A small old hotel, very...

4.5

Wonderful - 4.5 out of 5

Craig Wed, 18 December 2019

Superb

4.6

Wonderful - 4.6 out of 5

Anonymous Tue, 17 December 2019

Superb

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The Willows Hotel 555 West Surf, Chicago, IL
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