The Willows Hotel eee
The Willows Hotel, 555 West Surf, Chicago, IL
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4 out of 5 (288 Ratings)
5.1 miles from Chicago centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
Show Prices
Hotel Description
Set in a historic landmark building in upscale Lincoln Park and offering free Wi-Fi and continental breakfast The Willows Hotel is a solid choice for Chicago lodging. The four-story Willows sports chic European style that includes 19th-century French reproduction furnishings and patterned wall coverings. Its 55 rooms have cozy beds spacious workstations fully stocked minibars and free Wi-Fi. You can carb up for the day with muffins bagels toast cereal and more at the free continental breakfast then get a sugar fix with free afternoon cookies (there's 24-hour coffee and tea service in the lobby as well). Access to a fully equipped fitness center nearby is another plus for guests. Located in swanky Lincoln Park 12 minutes west of Lake Michigan the Willows is 16 miles southeast of O'Hare International Airport and 17 miles northeast of Midway. A bus stop is two minutes from the hotel for a 20-minute ride to the Lincoln Park Zoo and a stroll through the next door Lincoln Park Conservatory's botanical gardens. You can dig your toes in the sand at North Avenue Beach (a 10-minute bus ride south) or take a spin on the 150-ft. Ferris wheel at Navy Pier an 11-minute drive south. A beautiful location a charming French-inspired setting and worthwhile free extras are features our guests most enjoy at The Willows Hotel.

Check-in time:15:00 Check-out time:11:00
Enter Your Dates
1 room
2 guests
Amenities View More
Free Breakfast
Free Internet
Free Parking
Swimming Pool
Fitness Center
Business Center
Airport Shuttle
Non Smoking
Pets Allowed
Other Amenities
` Parking
` 24-Hour Front Desk
` Complimentary continental breakfast
The Willows Hotel 555 West Surf, Chicago, IL

The Willows Hotel Guest Reviews

VERY GOOD (4 out of 5)

Write a review


Exceptional - 5.0 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.


Pleasant - 3.0 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.


Very Good - 4.0 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small


Good - 3.5 out of 5

Keven Fri, 15 December 2017

Liked: Location and staff
Disliked: Room could be updated. Was not happy with the large cockroach in the room!


Disappointing - 2.0 out of 5

Verified Hotel Guest Fri, 15 December 2017

Liked: Consistant service and room quality. . Free breakfast.
Disliked: Bathroom sink in compact room is too small. Glass shelf over sink makes sink barely usable. Poor water pressure. Soap and shampoo provided are very poor quality.


Wonderful - 4.5 out of 5

Tim Fri, 15 December 2017

Liked: Great location...close to Wrigley Field! The staff was very friendly and the beds very comfortable.


Exceptional - 5.0 out of 5

Sharon Fri, 15 December 2017

Liked: The location and charm


Very Good - 4.0 out of 5

Verified Hotel Guest Fri, 15 December 2017

Liked: Nice rooms and character
Disliked: Awful shower. No water pressure and water barely hot.


Excellent - 4.4 out of 5

Elmer Mon, 11 December 2017



Exceptional - 5.0 out of 5

Debbie Wed, 6 December 2017

Wonderful hotel in lovely neighbourhood

Liked: We were greeted by a bottle of champagne and handwritten note from the manager for our engagement, which was above and beyond. The bed was really comfortable and the room spotless. We didn?t utilise breakfast but it looked good, free hot drinks 24:7 was another nice touch. All staff were friendly and welcoming.
Disliked: The only fault I could point out was the low water pressure and temperature of the shower, it was quite temperamental. After being out in the snow I could have done with a hot shower, but there?s not a lot they can do about this I guess and it wasn?t awful.


Pleasant - 3.15 out of 5

Andrea Tue, 5 December 2017

A good bargain but we...

Liked: Bed very comfortable Good location with a number of restaurants nearby Staff friendly and polite and helpful
Disliked: Room small and shabby. Paint peeled off of walls Smelled in the stairwell


Good - 3.75 out of 5

Sakae Mon, 4 December 2017

If you stay on the...

Liked: Cheap and clean.
Disliked: Was very noisy via squeaky floor from the above and garbage truck in the morning.


Excellent - 4.4 out of 5

Anonymous Sat, 2 December 2017

Nice location and hotel

Liked: Good location, nice European style breakfast - not too heavy. Large room.

Write a Review of The Willows Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review