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The Willows Hotel eee - (855) 304-8562
The Willows Hotel, 555 West Surf, Chicago, IL -(855) 304-8562
Area: Lincoln Park
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BOOK ONLINE OR CALL - (855) 304-8562
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (502 Ratings)
5.1 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free daily breakfast 24-hour coffee & tea service free WiFi and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems guests at the Willows can easily explore popular city center attractions including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Restaurant
` Golf Course
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Refrigerator
` bathrobes
` Heating
` On-site parking
` mini bar
` telephone
` alarm clock
` blackout curtains
` Concierge services
` Fireplace
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Bulgarian
` Italian
` Spanish
` Parking Available
` Exterior Corridor
` Linens
` Carpeting
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Sterilizing equipment
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

The Willows Hotel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

4

Very Good - 4 out of 5

Robert Tue, 17 May 2022

Very good

3.5

Good - 3.5 out of 5

Patterson Tue, 17 May 2022

cow print chairs and pictures...

Liked: I liked the cow print chairs in the lobby
Disliked: the snacks weren?t free

3.5

Good - 3.5 out of 5

Shannon Mon, 16 May 2022

Awesome boutique hotel, but not...

Liked: beautiful boutique hotel. beds were really comfortable. staff was courteous and knowledgeable. quiet and the neighborhood was super cute.
Disliked: The only reason i did not give this hotel a 10 star rating, is because i am disabled and their was no parking, no valet, and some stairs. i have a hard time walking and we had to park 2 blocks away and stairs are a problem for me. if the hotel was accessible, i would absolutely stay here every time i come to chicago!

4

Very Good - 4 out of 5

Gennady Mon, 16 May 2022

Very good

4

Very Good - 4 out of 5

Liannej88 Sun, 15 May 2022

Very good

Liked: We checked in early. They had tea and coffee on tap in the lobby.Allowed us to store our luggage all day.
Disliked: The room was very hot and the aircon was not all that affective but there was also a ceiling fan. Bith on together however was quite noisy. There was a dirty and soaking wet bath mat in our bath on arrival but on request this was sorted and replaced quickly.

4

Very Good - 4 out of 5

Ben Sat, 14 May 2022

Very good

0.5

Poor - 0.5 out of 5

Tom Wed, 11 May 2022

Disappointing

Liked: The worst hotel I have ever stayed in. The front desk does not function. For example, I almost missed my flight since the alarm phone call from the front desk never arrived.

3.5

Good - 3.5 out of 5

Gretchen Sun, 8 May 2022

Good

4

Very Good - 4 out of 5

Kristin Sun, 8 May 2022

Very good

5

Exceptional - 5 out of 5

Mary Thu, 5 May 2022

Perfect weekend getaway

Liked: It's a beautiful hotel with a personality.

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The Willows Hotel 555 West Surf, Chicago, IL