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The Willows Hotel eee
The Willows Hotel, 555 West Surf, Chicago, IL | Area: Lincoln Park
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (409 Ratings)
5.1 miles from Chicago centre
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Hotel Description
Set in a historic landmark building in upscale Lincoln Park and offering free Wi-Fi and continental breakfast The Willows Hotel is a solid choice for Chicago lodging. The four-story Willows sports a newly refreshed lobby and chic European style that includes 19th-century French reproduction furnishings and patterned wall coverings. Its 55 rooms have cozy beds spacious workstations fully stocked minibars and free Wi-Fi. You can carb up for the day with muffins bagels toast cereal and more at the free continental breakfast then get a sugar fix with free afternoon cookies (there's 24-hour coffee and tea service in the lobby as well). Access to a fully equipped fitness center nearby is another plus for guests. Located in swanky Lincoln Park 12 minutes west of Lake Michigan the Willows is 16 miles southeast of O'Hare International Airport and 17 miles northeast of Midway. A bus stop is two minutes from the hotel for a 20-minute ride to the Lincoln Park Zoo and a stroll through the next door Lincoln Park Conservatory's botanical gardens. You can dig your toes in the sand at North Avenue Beach (a 10-minute bus ride south) or take a spin on the 150-ft. Ferris wheel at Navy Pier an 11-minute drive south.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Golf Course
` Laundry
` Newspapers
` Parking
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Daily maid service
` Daily Housekeeping
` Street parking
` Parking garage

The Willows Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

4.8

Exceptional - 4.8 out of 5

James Fri, 18 October 2019

Marathon weekend

Liked: The reception staff were excellent ( Dan was especially good) and the location was fantastic for my wife to watch the race. Loads of really good local eateries and shops.

4

Good - 4 out of 5

Terry Thu, 17 October 2019

Good

5

Exceptional - 5 out of 5

William Wed, 16 October 2019

A friendly hotel in a...

Liked: The staff on Reception were excellent especially Dan and Juan who were on duty during our stay. They were very friendly and more than happy to help with any questions we had. The hotel was conveniently located for good bus services to Downtown. From the hotel we could easily explore the lakeside and Lincoln Park. It was also a comfortable walking distance to Wrigley Field. The complementary breakfast was a bonus and much better than we expected. There was a good choice of breakfast items. This included a microwave to heat up cereal and breakfast rolls.
Disliked: We were satisfied with all aspects of the hotel and plan to return in the future.

4.4

Excellent - 4.4 out of 5

Mike Tue, 15 October 2019

Hidden gem in Lincoln Park

Liked: Location Lobby / loungeBreakfast Staff
Disliked: Bathroom dated

5

Exceptional - 5 out of 5

Jane Mon, 14 October 2019

Exceptional

Liked: A hidden gem, very elegant small hotel, very clean, friendly staff, breakfast included, 24 hour coffee, cookies at 4 pm. Lovely neighbourhood with lots of places to eat and shop. 10 minute walk to the station for the L train, 2 blocks from the lake.
Disliked: Nothing it was just what we wanted.

4.8

Exceptional - 4.8 out of 5

Rodrigo Mon, 14 October 2019

Exceptional

Liked: The staf and history
Disliked: Was pricey but over all very nice

5

Exceptional - 5 out of 5

Anonymous Sat, 12 October 2019

Great stay in Lakeview

Liked: Great location, big, comfortable room in a beautiful old building. Dan welcomed us at check in and provided lots of helpful information.

3.6

Good - 3.5 out of 5

Evita Wed, 9 October 2019

Good

Liked: The hotel room are nice and big a very different kind of feel. Location at first seems quite far, but not really very convenient to the bus for downtown, its a nice neighborhood. So many eating options around. Breakfast is very basic nothing great, need to add some variety to the buffet. Good stay!

4.4

Excellent - 4.4 out of 5

Yifan Sat, 5 October 2019

Fabulous

Liked: The location is perfect! This is a prosperous neighborhood not far from downtown. The room is clean (though a bit small), and the bed is comfortable.
Disliked: The faucet in the bathroom is too weak. Plus, I found this place pretty old by the smell in the stair and corridors (the room itself is fine), which didn't bother me but can be a problem for some.

4.4

Excellent - 4.4 out of 5

Karen Mon, 30 September 2019

Friendly helpful hotel

Liked: Very welcoming and helpful staff. Nothing was too much trouble for Dan and Juan with some great recommendations. No tea and coffee in the room but always available for free in reception with warm fresh cookies at 4pm every day! We also went to Wrigleys field so it was great for us to be walk to there and the bus / Divvy bikes were easy to get down town.
Disliked: Basic breakfast selection but did the job.

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The Willows Hotel 555 West Surf, Chicago, IL