The Willows Hotel Guest Reviews
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|5.1 miles from Chicago centre|
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Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015
I would book a room here again. Very friendly and comfy place!
Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.
R. Hoffman, LaPorte Sat, 9 March 2013
We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.
Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.
Maureen Fri, 3 December 2010
Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!
Liked: Loved the hotel and staff
Disliked: Our room was very, very small
Chrys Mon, 28 September 2020
I would stay here again
Liked: No breakfast because of covid
Disliked: It was very satisfactory. But if you want me to nit pick I?d say the carpet had to be replaced. I love old quaint hotels and I think this fit the bill. I didn?t like the soap options in bathroom so we bought our own no big deal.
Anonymous Sat, 26 September 2020
Liked: With the virus going on breakfast of course wasn't available. We were offered coffee however. The room/ bathroom was very clean. Parking was close & reasonable. The people on duty the day/ evening shifts were very nice. The neighborhood was quiet.
Disliked: The air conditioner in the room sounded like a lawn mower & there was a constant loud noise that seemed to be coming from the top of the building throughout the night. Maybe the air conditioning system for the hotel? We were awake majority of the first night and left at 4:30 am the second night. It's too bad because the hotel overall has been redone nicely.
Diana Fri, 25 September 2020
Liked: Staff was great, hotel location wasnt my fave. Hotel itself was a 4/10. Breakfast and other amenities werent available aS indicated
Anonymous Thu, 24 September 2020
Disliked: there is no free parking around and parking rates for the two parking lots in the neighborhood is $23/day
Declan Tue, 22 September 2020
David Wed, 16 September 2020
James Wed, 16 September 2020
Great location for restaurants and...
Disliked: No coffee maker in the room.
Leah Mon, 14 September 2020
Great!! Will stay again
Liked: Very close to the hospital, restaurants, shopping, GREAT quiet location...staff was AMAZING!!! Made a hard situation (hospital) 100 times better for a worried mom!!!! Can?t recommend enough!
Debra Fri, 11 September 2020
Anonymous Fri, 11 September 2020
Liked: Great location! Within walking distance to the zoo and wrigley field. Relatively clean. Quiet.
Disliked: Outdated, overpriced, bathroom very small (barely enough room to turn around), bed was uncomfortable, A/C in room was very loud- made it difficult to sleep