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The Willows Hotel eee
The Willows Hotel, 555 West Surf, Chicago, IL | Area: Lincoln Park
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (361 Ratings)
5.1 miles from Chicago centre
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Hotel Description
Set in a historic landmark building in upscale Lincoln Park and offering free Wi-Fi and continental breakfast The Willows Hotel is a solid choice for Chicago lodging. The four-story Willows sports a newly refreshed lobby and chic European style that includes 19th-century French reproduction furnishings and patterned wall coverings. Its 55 rooms have cozy beds spacious workstations fully stocked minibars and free Wi-Fi. You can carb up for the day with muffins bagels toast cereal and more at the free continental breakfast then get a sugar fix with free afternoon cookies (there's 24-hour coffee and tea service in the lobby as well). Access to a fully equipped fitness center nearby is another plus for guests. Located in swanky Lincoln Park 12 minutes west of Lake Michigan the Willows is 16 miles southeast of O'Hare International Airport and 17 miles northeast of Midway. A bus stop is two minutes from the hotel for a 20-minute ride to the Lincoln Park Zoo and a stroll through the next door Lincoln Park Conservatory's botanical gardens. You can dig your toes in the sand at North Avenue Beach (a 10-minute bus ride south) or take a spin on the 150-ft. Ferris wheel at Navy Pier an 11-minute drive south.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
w
Non Smoking
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Laundry
` Newspapers
` Room Service
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Hair dryer
` Refrigerator
` Dry cleaning
` desk
` Ironing service
` mini bar
` fitness center
` golf course (within 3 km)
` telephone
` toiletries
` alarm clock
` blackout curtains
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Cable/Satellite TV
` Complimentary breakfast
` Facilities for Disabled Guests
` Non-smoking Rooms
` Safe
` Free WiFi
` WiFi in Public Areas

The Willows Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.3 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

4

Very Good - 4 out of 5

Jamie Fri, 22 May 2020

Very good

5

Exceptional - 5 out of 5

Bill Tue, 5 May 2020

Wonderful place! Wonderful people!

5

Exceptional - 5 out of 5

Anonymous Thu, 30 April 2020

Exceptional

Liked: Juan is an amazing host. Friendly staff, comfortable bed, good location.

3.5

Good - 3.5 out of 5

Chris Wed, 29 April 2020

Good

Liked: Convenient and comfortable
Disliked: A pity that coffee could not be supplied in the rooms

5

Exceptional - 5 out of 5

Liezel Mon, 27 April 2020

Exceptional

Liked: The staff were magnificent- Wan really made an impact on our day and our stay. It was clean and crisp. Everything was good and working condition. 10/10 for this property

4

Very Good - 4 out of 5

Janice Thu, 23 April 2020

Very good

Liked: I would like to get my breakfast that was included in my stay for the 2 days I was there
Disliked: That I didnt get my breakfast

4.2

Very Good - 4.2 out of 5

Sarida Fri, 17 April 2020

Very good

4

Very Good - 4 out of 5

Anonymous Fri, 17 April 2020

Very good

Liked: Excellent location & hotel lobby is interesting. Rooms were spacious & fridge full of various drinks which was excellent. Wine with wine glasses are also directly in the room at reasonable prices along with various alcoholic drinks.
Disliked: Everything was good.

2.5

Fair - 2.5 out of 5

Monica Tue, 31 March 2020

Passable

5

Exceptional - 5 out of 5

Jjesus Sat, 14 March 2020

Exceptional

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The Willows Hotel 555 West Surf, Chicago, IL