The Willows Hotel Guest Reviews
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|5.1 miles from Chicago centre|
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Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015
I would book a room here again. Very friendly and comfy place!
Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.
R. Hoffman, LaPorte Sat, 9 March 2013
We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.
Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.
Maureen Fri, 3 December 2010
Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!
Liked: Loved the hotel and staff
Disliked: Our room was very, very small
James Fri, 18 October 2019
Liked: The reception staff were excellent ( Dan was especially good) and the location was fantastic for my wife to watch the race. Loads of really good local eateries and shops.
Terry Thu, 17 October 2019
William Wed, 16 October 2019
A friendly hotel in a...
Liked: The staff on Reception were excellent especially Dan and Juan who were on duty during our stay. They were very friendly and more than happy to help with any questions we had. The hotel was conveniently located for good bus services to Downtown. From the hotel we could easily explore the lakeside and Lincoln Park. It was also a comfortable walking distance to Wrigley Field. The complementary breakfast was a bonus and much better than we expected. There was a good choice of breakfast items. This included a microwave to heat up cereal and breakfast rolls.
Disliked: We were satisfied with all aspects of the hotel and plan to return in the future.
Mike Tue, 15 October 2019
Hidden gem in Lincoln Park
Liked: Location Lobby / loungeBreakfast Staff
Disliked: Bathroom dated
Jane Mon, 14 October 2019
Liked: A hidden gem, very elegant small hotel, very clean, friendly staff, breakfast included, 24 hour coffee, cookies at 4 pm. Lovely neighbourhood with lots of places to eat and shop. 10 minute walk to the station for the L train, 2 blocks from the lake.
Disliked: Nothing it was just what we wanted.
Rodrigo Mon, 14 October 2019
Liked: The staf and history
Disliked: Was pricey but over all very nice
Anonymous Sat, 12 October 2019
Great stay in Lakeview
Liked: Great location, big, comfortable room in a beautiful old building. Dan welcomed us at check in and provided lots of helpful information.
Evita Wed, 9 October 2019
Liked: The hotel room are nice and big a very different kind of feel. Location at first seems quite far, but not really very convenient to the bus for downtown, its a nice neighborhood. So many eating options around. Breakfast is very basic nothing great, need to add some variety to the buffet. Good stay!
Yifan Sat, 5 October 2019
Liked: The location is perfect! This is a prosperous neighborhood not far from downtown.
The room is clean (though a bit small), and the bed is comfortable.
Disliked: The faucet in the bathroom is too weak. Plus, I found this place pretty old by the smell in the stair and corridors (the room itself is fine), which didn't bother me but can be a problem for some.
Karen Mon, 30 September 2019
Friendly helpful hotel
Liked: Very welcoming and helpful staff. Nothing was too much trouble for Dan and Juan with some great recommendations. No tea and coffee in the room but always available for free in reception with warm fresh cookies at 4pm every day! We also went to Wrigleys field so it was great for us to be walk to there and the bus / Divvy bikes were easy to get down town.
Disliked: Basic breakfast selection but did the job.