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The Willows Hotel eee - (855) 304-8562
The Willows Hotel, 555 West Surf, Chicago, IL -(855) 304-8562
Area: Lincoln Park
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BOOK ONLINE OR CALL - (855) 304-8562
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (534 Ratings)
5.1 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi 24-hour coffee & tea service and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems guests at the Willows can easily explore popular city center attractions including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Check-in time: 03:00 PM   Check-out time: 11:00 AM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Laundry
` Parking
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` golf course (within 3 km)
` Non-smoking Rooms
` Daily Housekeeping
` Fitness centre
` Free WiFi
` Lift
` Street parking
` Parking garage
` Wine/champagne
` Fruits
` Fitness
` Pub crawls
` Stand-up comedy
` Movie nights
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay

The Willows Hotel Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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5

Exceptional - 5 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

3.5

Good - 3.5 out of 5

Dawson Thu, 16 March 2023

nice, needs oil in the...

Liked: good location
Disliked: the shower wouldn?t switch to shower mode when I wanted to shower unless I called for a maid to pull it up so I wouldn?t break the shower

5

Exceptional - 5 out of 5

Marcell Wed, 15 March 2023

Beautiful neighborhood

Liked: The area is quiet and safe and the hotel has easy access to restaurants, grocery stores, the lake and the downtown (bus 134, 143, 151, 156) . The staff is super friendly and welcoming. We got a complimentary room upgrade!! Thank you guys for the great service!

4

Very Good - 4 out of 5

Kathlene Sun, 12 March 2023

Very good

Liked: Love the location, friendly staff, cute, quaint atmosphere!
Disliked: Parking situation

4

Very Good - 4 out of 5

Marlene Thu, 9 March 2023

Very good

Disliked: NO Microwave or coffee making in Room

3.5

Good - 3.5 out of 5

Alejandra Wed, 8 March 2023

great neighborhood, great staff, responsive.

Liked: easy access to the hotel, nice neighborhood, but not a lot of nightlife.
Disliked: wish there was more nightlife in the area

1

Poor - 1 out of 5

Colleen Tue, 7 March 2023

Very poor

5

Exceptional - 5 out of 5

Kari Fri, 3 March 2023

Wonderful Family Visit!

Liked: location is phenomenal! A very friendly staff!

5

Exceptional - 5 out of 5

Luis Sun, 26 February 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Diane Sat, 25 February 2023

Charming and comfortable hotel

Liked: It was charming and the location was fantastic
Disliked: The only bad thing was a group of people were talking super loud in the hallway at 3 am for around 10 minutes. They woke me up, but, it was ok

5

Exceptional - 5 out of 5

Dianne Sat, 25 February 2023

Exceptional

Liked: Music on the lobby, lovely lobby, kind and responsive staff. Clean room, privacy, quiet.

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The Willows Hotel 555 West Surf, Chicago, IL