I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

Exceptional

Liked: This hotel is a gem! Lots of character. Comfy room.

Exceptional

Liked: Beds were so comfortable and place was awesome.

Pleasant

Mostly positive

Liked: Great value, professional staff. The rooms are clean and the beds are great.
Disliked: It is far from the CTA trains. Breakfast is dull.

Pleasant

Exceptional

Good

Liked: Location is fine. Might not be the best if it?s your first time in Chicago and just have time to see the main landmarks. However, it?s good. The staff was polite. Free coffee available all day must be their hit. Regular and Decaf. Also nice details such as cookies for free in the afternoon.
Disliked: There are certain this as the carpet floor, some chairs in the lobby, etc that need to be replaced. They make the hotel look dirty even when it might not be. The hotel looks old rather than timeless ambiance as they say.

One of my favorite hotels...

Liked: I loved everything about it! Charming and a great location. I would definitely stay again and have already recommended it to several people!

Exceptional