The Willows Hotel Guest Reviews
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|5.1 miles from Chicago centre|
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Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015
I would book a room here again. Very friendly and comfy place!
Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.
R. Hoffman, LaPorte Sat, 9 March 2013
We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.
Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.
Maureen Fri, 3 December 2010
Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!
Liked: Loved the hotel and staff
Disliked: Our room was very, very small
Robert Tue, 17 May 2022
Patterson Tue, 17 May 2022
cow print chairs and pictures...
Liked: I liked the cow print chairs in the lobby
Disliked: the snacks weren?t free
Shannon Mon, 16 May 2022
Awesome boutique hotel, but not...
Liked: beautiful boutique hotel. beds were really comfortable. staff was courteous and knowledgeable. quiet and the neighborhood was super cute.
Disliked: The only reason i did not give this hotel a 10 star rating, is because i am disabled and their was no parking, no valet, and some stairs. i have a hard time walking and we had to park 2 blocks away and stairs are a problem for me. if the hotel was accessible, i would absolutely stay here every time i come to chicago!
Gennady Mon, 16 May 2022
Liannej88 Sun, 15 May 2022
Liked: We checked in early. They had tea and coffee on tap in the lobby.Allowed us to store our luggage all day.
Disliked: The room was very hot and the aircon was not all that affective but there was also a ceiling fan. Bith on together however was quite noisy. There was a dirty and soaking wet bath mat in our bath on arrival but on request this was sorted and replaced quickly.
Ben Sat, 14 May 2022
Tom Wed, 11 May 2022
Liked: The worst hotel I have ever stayed in. The front desk does not function. For example, I almost missed my flight since the alarm phone call from the front desk never arrived.
Gretchen Sun, 8 May 2022
Kristin Sun, 8 May 2022
Mary Thu, 5 May 2022
Perfect weekend getaway
Liked: It's a beautiful hotel with a personality.