The Willows Hotel Guest Reviews
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|5.1 miles from Chicago centre|
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Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015
I would book a room here again. Very friendly and comfy place!
Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.
R. Hoffman, LaPorte Sat, 9 March 2013
We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.
Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.
Maureen Fri, 3 December 2010
Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!
Liked: Loved the hotel and staff
Disliked: Our room was very, very small
Dawson Thu, 16 March 2023
nice, needs oil in the...
Liked: good location
Disliked: the shower wouldn?t switch to shower mode when I wanted to shower unless I called for a maid to pull it up so I wouldn?t break the shower
Marcell Wed, 15 March 2023
Liked: The area is quiet and safe and the hotel has easy access to restaurants, grocery stores, the lake and the downtown (bus 134, 143, 151, 156) . The staff is super friendly and welcoming. We got a complimentary room upgrade!! Thank you guys for the great service!
Kathlene Sun, 12 March 2023
Liked: Love the location, friendly staff, cute, quaint atmosphere!
Disliked: Parking situation
Marlene Thu, 9 March 2023
Disliked: NO Microwave or coffee making in Room
Alejandra Wed, 8 March 2023
great neighborhood, great staff, responsive.
Liked: easy access to the hotel, nice neighborhood, but not a lot of nightlife.
Disliked: wish there was more nightlife in the area
Colleen Tue, 7 March 2023
Kari Fri, 3 March 2023
Wonderful Family Visit!
Liked: location is phenomenal! A very friendly staff!
Luis Sun, 26 February 2023
Diane Sat, 25 February 2023
Charming and comfortable hotel
Liked: It was charming and the location was fantastic
Disliked: The only bad thing was a group of people were talking super loud in the hallway at 3 am for around 10 minutes. They woke me up, but, it was ok
Dianne Sat, 25 February 2023
Liked: Music on the lobby, lovely lobby, kind and responsive staff. Clean room, privacy, quiet.