THE WILLIAM VALE Guest Reviews
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3.5 miles from Brooklyn centre |
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Frank Thu, 25 April 2024
Exceptional
Jack Tue, 23 April 2024
Very good
Timothy Mon, 22 April 2024
Highly memorable
Liked: The view from my room on the 21st floor was amazing
Helen Sat, 20 April 2024
Very good
Sara Thu, 18 April 2024
The William Vale - my...
Liked: Everything about my stay was exceptional. The welcome, service, room and hotel design, etc. Overall, the staff make The William Vale special. They treat guests like family and the joy with which they approach their work shows how much they love what they do and where they work. People to recognize: Sara and Angie in Concierge, Angie at the restaurant Leuca, Melanie at reception, Tshay in housekeeping, and Edwin at the door. Thank you for making my stay so special and making The William Vale my home away from home.
Disliked: Culture and service at Weslight could be better. Food selection and quality is exceptional but the overall experience feels transactional.
Uri Mon, 15 April 2024
Very good
Disliked: The front desk and check in
Uri Mon, 15 April 2024
Very good
Disliked: The front desk and check in
Caroline Sat, 13 April 2024
Passable
Liked: View from the rooftop, cleanliness of the rooms, neighborhood, view, balcony
Disliked: The view is not as expected on the lower levels rooms. only two Wi-Fis per room. Be aware of the size of the beds when you reserve for four.Rooftop only opens at 4. Kids not allowed after 7 on the rooftop. Room.Strange thing: somebody is coming at night in your room, it is well intended because it is for the weather forecast and a bottle of water but it feels strange. The view is not as expected on the lower levels but we can see Manhattan. See from the rooftop is nice. Pretends to be luxurious hotel but: only two Wi-Fis per room, queen size beds, rooftop only opens at 4. Kids not allowed after 7 on the roff top. Employees are not very friendly except for the door attendants, specially Juan Rivera, that were nice. Next time, we will go to another hotel in the same neighborhood.
Pinchart Sat, 13 April 2024
We dont recommend
Liked: The view and location
Disliked: The hotel has a lot of problems with the fire alarm we could sleep the last night 6x awake door the alarm the first day also at 8am and we are not the only ones complaining about this recurring issue a guest told us that its since daysthe staff was not efficient and helpful we just received a sorry for the inconveniencewe booked 3 rooms for our family and we will not go back
Caroline Sat, 13 April 2024
Passable
Liked: View from the rooftop, cleanliness of the rooms, neighborhood, view, balcony
Disliked: The view is not as expected on the lower levels rooms. only two Wi-Fi’s per room. Be aware of the size of the beds when you reserve for four.Rooftop only opens at 4. Kids not allowed after 7 on the rooftop. Room.Strange thing: somebody is coming at night in your room, it is well intended because it is for the weather forecast and a bottle of water but it feels strange. The view is not as expected on the lower levels but we can see Manhattan. See from the rooftop is nice. Pretends to be luxurious hotel but: only two Wi-Fi’s per room, queen size beds, rooftop only opens at 4. Kids not allowed after 7 on the roff top. Employees are not very friendly except for the door attendants, specially Juan Rivera, that were nice. Next time, we will go to another hotel in the same neighborhood.