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The Whitehall Houston eeee
The Whitehall Houston, 1700 Smith Street, Houston, TX | Area: Downtown Houston - Minute Maid Park - Toyota Center
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4.34
HOTEL RATING: 
EXCELLENT
4.34 out of 5 (426 Ratings)
1.1 miles from Houston centre
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Hotel Description
Located in the heart of downtown Houston 0.7 mi from the Toyota Center this hotel features 3 on-site restaurants a 24-hour fitness center and a rooftop pool with sun deck. NRG Stadium is 5.3 mi from The Whitehall Houston. Free high-speed WiFi internet access a coffee maker and a work desk are provided in each room at the hotel. Cable TV is also included. A hairdryer is offered in the private bathroom. On-site dining and cocktails are available at Edgar's Hermano a coffee bistro Buffalo Bayou Coffee and an outdoor restaurant and bar Part & Parcel. Hotel's meeting facilities can accommodate up to 500 guests and valet parking is offered. Minute Maid Park home to baseball's Astros and George R. Brown Convention Center are within a 10-minute drive while Houston Museum District is 3.1 mi from The Whitehall Houston. The shops at the Galleria Mall are 6.2 mi away and William P. Hobby Airport is 9.9 mi from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Outdoor pool (all year)
` Shuttle service (free)
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` shuttle service
` 24-hour security
` Secured parking
` Daily Housekeeping
` Toilet with grab rails
` Rooftop pool
` Fence around pool
` Fitness
` Breakfast options
` Smoke alarms
` Fire extinguishers

The Whitehall Houston Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.34 out of 5)

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2

Disappointing - 2 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

4

Very Good - 4 out of 5

Deandra Sat, 1 August 2020

Very good

5

Exceptional - 5 out of 5

Jillian Thu, 30 July 2020

Exceptional

Liked: It was clean and the staff were super friendly and personable. Very amenable.
Disliked: Everything was closed, but not their fault....it was during the COVID pandemic. I think we were one of maybe 4-5 people MAX.

2.5

Fair - 2.5 out of 5

Leticia Tue, 21 July 2020

Passable

5

Exceptional - 5 out of 5

Ahmed Tue, 14 July 2020

Exceptional

3.5

Good - 3.5 out of 5

Steven Wed, 25 March 2020

Good

3

Pleasant - 3 out of 5

Ricardo Wed, 18 March 2020

Pleasant

Liked: The location is excelent. The breaksfast also very good
Disliked: The two beds were too small for my family (me, wife and two kids). I think they were twin beds instead of queen or king beds. Very unconfortable

4

Very Good - 4 out of 5

Rafael Tue, 17 March 2020

Very good

5

Exceptional - 5 out of 5

Keshia Sat, 14 March 2020

Exceptional

5

Exceptional - 5 out of 5

Carla Mon, 9 March 2020

Exceptional

Liked: Very friendly staff and we were able to take the hotel shuttle to the concert at the Toyota center.

3

Pleasant - 3 out of 5

Gomez Sun, 8 March 2020

Concert trip

Liked: Welcoming staff. Beautiful room. Walking distance to Toyota Center about 15 minutes away if you walk. About 5 minutes if you drive.
Disliked: Had roaches, didn't replace coffee cups with clean ones, found a needle and my sister got poked with it. You don't notice these things because the room is beautiful and comfortable. Didn't have a little fridge which wasn't convenient. You must use valae parking 20 dollars a day. Which adds up if we have 2 cars. Reserve for 4 guests and breakfast was for 2 persons only.

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The Whitehall Houston 1700 Smith Street, Houston, TX