The Whitehall Downtown Houston

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

Liked: Great location to watch the fireworks
Disliked: The room was small.

Pleasant

Exceptional

Liked: Great hotel, excellent location..

Most enjoyable stay.

Liked: Location, friendly staff, nice rooms
Disliked: Bathroom a little small, faucet needs tightening.

Very good

Liked: Clean comfortable beds well runStaff friendly
Disliked: Not the properties fault but Houston not an easy city to access

Superb

Superb

Disliked: The girl at the reception once we arrived was very rude. All the rest of the staff where very helpful

Family vacation was perfection in...

Liked: The location and accommodations were perfect for our family! The on-site restaurants were delicious and pool was refreshing in the evenings.
Disliked: We had no complaints about our stay!

Nice three day stay in...

Liked: Great restaurant, Edgar’s Hermano, where we had breakfast, lunch and dinner. Azedine was our server and he was great!
Disliked: The property is due for a few updates.

Superb