The Whitehall Houston Guest Reviews
Write a review
|1.1 miles from Houston centre|
Write a review
Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Martin Fri, 8 November 2019
Jennifer Wed, 6 November 2019
Ryan Wed, 6 November 2019
Amer Tue, 5 November 2019
Jodie Sun, 3 November 2019
Kaatya Sun, 3 November 2019
David Sat, 2 November 2019
i had a wonderful stay...
Liked: i felt like home
Alejandro Sat, 2 November 2019
Renato Sat, 2 November 2019
Liked: Location is awesome! Just in the middle of the financial downtown and close to fancy restaurants. The staff is very kind and professional.
Disliked: I think they could include breakfast for the fare that I was charged.
Amanda Mon, 28 October 2019
Liked: The website promised a lot but unfortunately the actual reality was different. The hotel room was tired. The beds were comfortable but no quilt or blankets on the bed, only a sheet and a cover, I was cold! Bathroom was dated but functional. There is nothing around the hotel and the derelicts on the street make walking downtown a little disturbing.
Make sure you have Uber set up on your phone. Taxis not readily available on the street.