The Whitehall Houston Guest Reviews
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|1.1 miles from Houston centre|
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Michael McL, Kingwood, TX, visiting Bayou Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
David Sat, 15 May 2021
Great Stay, Super Accessible to...
Disliked: The restaurant was still closed.
Luis Sat, 15 May 2021
Shardonnae Fri, 14 May 2021
Liked: Love the customer service.
Jamie Thu, 13 May 2021
Jones Tue, 11 May 2021
Alisha Mon, 10 May 2021
Thank you for a Wonderful...
Liked: The Whitehall is very homey but elegant all in one. My Family and I felt extremely welcomed and relaxed!!!
Disliked: The staff was extremely gracious and friendly!!
Kaliyah Mon, 10 May 2021
Price Mon, 10 May 2021
Elena Sun, 9 May 2021
Latricia Wed, 5 May 2021
Diamond 19 bd sleep over
Liked: VIP parking pool
Disliked: Pay for vip parking $20