Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Exceptional

Exceptional

Very good

Very good

Very good

Good

Reasonable Priced but Great Hotel

Liked: Excellent Location, big shout out to the employee working the door, an absolute gentleman. Bed was comfortable, room was also very spacious. Heating worked quite quick too which was helpful during the cold weather.
Disliked: No much complaints. it is a standard hotel but reasonably priced compared to other hotels in Downtown Chicago

Won't stay here again.

Liked: The location. And view.
Disliked: No coffee, the showas very weakand most of the staff were not friendly.

Very good