Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Very good

Liked: Location, aesthetic if the room/hotel.
Disliked: Air conditioning. Room was 82 F despite attempting to set the temperature much lower. Chicago temperatures were around 80-85 F when we visited.

Exceptional

Liked: Perfect location. Staff very friendly. Quick check-in. Stayed here twice in April and May. Already booked for August. Will definitely be my hotel of choice in Chicago.

Exceptional

Liked: Perfect location. Staff very friendly. Quick check-in. Stayed here twice in April and May. Already booked for August. Will definitely be my hotel of choice in Chicago.

Great location, room and very...

Liked: This was our second stay at the hotel and it was perfect. We booked two rooms, because we had family visiting and they were kind enough to put us on the same floor.The room was perfect, big and clean, the bathroom is great. It is an old building, but very well kept, close to everything, you can walk everywhere you need. Due to Covid, they don't do housekeeping, but they give you everything you might need, new towels, bags for trash, etc. And last but not least, the staff is very friendly. We are definitely coming back.

Very good

Liked: My room was small, comfortable, and clean. Location was just off the Magnificent Mile right by the Water Tower.

Exceptional

Liked: Location and the staff were very friendly, and room was very clean

Very good

keep up the great work

Liked: location
Disliked: I need more pillows

Good