The Whitehall Hotel - BW Premier Collection

Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Superb

Liked: Staff was very helpful and friendly!! Room was neat and comfortable. Just right. The restaurant was also excellent.
Disliked: Noise outside.

Exceptional

Liked: Very niceCharmingExcellent location

Superb

Good

Very good

Liked: Nice place and friendly staff.
Disliked: Breakfast was disappointing : no fruits, food display are not enough when there is a lot of people leading to long queue.

Good

Liked: Location is great
Disliked: Non-smoker room has smoke smell

Very good

Liked: Location, value, room size
Disliked: Flooring, elevators, decorations

Very good

Superb