Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Pleasant

The friendliest staff and well-maintain...

Liked: Central downtown location, well-maintained property, very clean, highly welcoming staff

Superb

Liked: Location and accessibility.

They need to improve in...

Liked: Location
Disliked: The bedding was not cleaned during the duration of my stay. 6 nights

Bad

Liked: Nothing
Disliked: Nothing

Was just ok

Liked: Room was clean. Cool area in the city
Disliked: Parking was nearly impossible. Room smelled of cigarette smoke.

Exceptional

Liked: The staff, roomEverything was great

Superb

Liked: Amazing staff!!!
Disliked: The shower head in our room needs to be replaced it sprayed against the ceiling made water go everywhere and it seems to be messing up the paint just so you know.

Superb