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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX| Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
EXCELLENT
4.2 out of 5 (374 Ratings)
1.1 miles from Houston centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport. Easy access to downtown attractions and good food make the Whitehall a fine choice for our guests.

Check-in time:15:00 Check-out time:12:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Executive floor
` Coffee shop
` Dry cleaning
` On-site parking
` 24-hour security
` Accessible facilities
` Accessible parking
` Accessible room
` Bell staff/porter
` Catering services
` Children welcome
` Concierge desk
` Conference facilities
` Connecting rooms
` Early check-in
` Elevators
` Express check-out
` Full service housekeeping
` Handicap rooms
` Health club
` Housekeeping - daily
` Interior corridors
` Iron
` Ironing board
` Late check-out available
` Laundry/Valet service
` Lounges/bars
` Meeting rooms
` Non-smoking rooms (generic)
` On-site business center
` Outdoor pool
` Parking fee managed by hotel
` Parking lot
` Photocopy center
` Pool
` Room service - limited hours
` Safe deposit box
` Security
` Storage space
` Translation services
` TV
` Valet same day dry cleaning
` Wakeup service
` Wireless internet connection in public areas
The Whitehall Downtown Houston 1700 Smith Street, Houston, TX

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

2.5

Fair - 2.5 out of 5

Anonymous Fri, 17 November 2017

Passable

5

Exceptional - 5.0 out of 5

Cristi Thu, 16 November 2017

Quick overnight in Houston before...

Liked: Nice hotel. The bed was comfortable and the room was clean. The staff was very friendly. I needed to use the business center to print a quick document and I found it easy to do.
Disliked: You pretty much have to pay for valet parking. It was $15 which was less than I had heard it would be though it would have been nice to have the option to self park.

3.4

Pleasant - 3.35 out of 5

Martin Fri, 10 November 2017

Pleasant

Disliked: Tired corridors, broken ice machine on my floor, rooms in need of refurbishment, small shower, expensive parking, lots of added taxes on the final bill, generally not good value for money.

4.8

Exceptional - 4.8 out of 5

Andrew Tue, 7 November 2017

Overall great place for the...

Liked: The room was nice and the bed was very comfortable. The room could have been cleaned a little better, particulary in the shower, but overall a great experience. The outdoor patio and bar had a great ambiance and the staff was down to earth. I would definitely stay here again.
Disliked: Valet only, but also common in downtown areas. At least the parking was next to the hotel and I could physically see my vehicle.

4.8

Exceptional - 4.8 out of 5

Sami Sat, 4 November 2017

Exceptional

5

Exceptional - 5.0 out of 5

Anonymous Fri, 3 November 2017

Exceptional

3.6

Good - 3.55 out of 5

Anonymous Thu, 2 November 2017

I would stay there again...

Liked: Bed was comfortable, and the breakfast at the restaurant was excellent.
Disliked: Rooms are small, especially the bathroom. Our room was near the elevator and it was very loud- we could hear doors opening and closing all down the hallway.

5

Exceptional - 5.0 out of 5

Nirvana Thu, 2 November 2017

Great place

Liked: Beautiful
Disliked: Nothing

3.4

Pleasant - 3.35 out of 5

Philip Tue, 31 October 2017

One night stop on way...

Liked: General facilities where good
Disliked: Size of our room was ment to be a king with seating area, very small room for size of bed Fell over chair as no room round bed. Barthroom small, second room a double double much better with double the room at same price.

4.6

Wonderful - 4.6 out of 5

Paul Sun, 29 October 2017

Superb

Liked: Staff extremely helpful. Well organised.
Disliked: Gym was small as was the pool - but better than most in U.S!

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