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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX| Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
VERY GOOD
4.2 out of 5 (424 Ratings)
1.1 miles from Houston centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport.

Check-in time:15:00 Check-out time:12:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Executive floor
` Dry cleaning
` Fax/photocopying
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Accessible room
` Baggage Storage
` Bell staff/porter
` Catering services
` Conference facilities
` Early check-in
` Handicap rooms
` Interior corridors
` Iron
` Late check-out available
` Non-smoking Rooms
` Outdoor pool
` Parking fee managed by hotel
` Pool
` Safe
` Security
` Translation services
` Wakeup service
` Iron Board
The Whitehall Downtown Houston 1700 Smith Street, Houston, TX

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

4.8

Exceptional - 4.8 out of 5

Bryan Sat, 16 June 2018

Exceptional

Liked: Rooms were clean
Disliked: Bathroom is small

5

Exceptional - 5.0 out of 5

Anonymous Tue, 12 June 2018

Great place and excellent breakfast!!!

Liked: Breakfast was excellent! Pool is nice, great location and room was great!
Disliked: Minor things: visible paint touch ups, and scuffs on the wall and wall paper peeling.

4.2

Very Good - 4.15 out of 5

Edward Mon, 11 June 2018

Very good

4.4

Excellent - 4.4 out of 5

Benedito Sun, 10 June 2018

Good.

Liked: Good room. Good beds.
Disliked: There was a man changing lamps in my floor 4th who was too noisy with his job, after 10pm.

5

Exceptional - 5.0 out of 5

Shanna Mon, 4 June 2018

Exceptional

3.2

Pleasant - 3.15 out of 5

Rochelle Mon, 4 June 2018

Nice hotel, loved valet service...

Liked: The hotel was beautiful
Disliked: There is only 2 small elevators for 12 floors and they move extremely slow. I was surprised to see that there were no microwaves or fridges in the room for such an upscale hotel.

4.2

Very Good - 4.15 out of 5

Brandi Mon, 4 June 2018

Overall my stay was comfortable

Liked: I thought I booked with 2 queen beds but I ended up with 2 double beds for my family of 4. The room was clean. The staff was EXCELLENT. The restaurant food was pretty good. Valet is the only parking they have. There is a shuttle that will take you where you need to go.
Disliked: The only downside was the extra small bathroom and the shower was not clean. I wish the rooms came with a refrigerator and microwave but they brought a fridge up to the room once I call the front desk. The fridge took a day to get cold and I needed for my small children's milk and food.

4.8

Exceptional - 4.8 out of 5

Brandi Wed, 30 May 2018

Exceptional

Disliked: My stay was awesome and the hotel workers made me feel right at home. Everyone we came encounter with was always so nice and friendly.

2.7

Fair - 2.7 out of 5

Benedetta Tue, 29 May 2018

Not happy and definitely don?t...

Liked: Nice breakfast
Disliked: Rude staff, we even got separate beds, we felt that we weren?t taken care of. Even tho the Hotel was at full capacity it felt dead all the time. Valet parking sucks for $29 a day plus the tips that they expect.

4

Good - 3.95 out of 5

Anonymous Mon, 28 May 2018

Good

Disliked: Floor in the rom was sticky

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