The Whitehall Downtown Houston Guest Reviews
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|1.1 miles from Houston centre|
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Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Heather Mon, 19 February 2018
Liked: I liked the breakfast with the hotel price. Staff was very helpful and responded immediately to all questions.
Jermaine Mon, 12 February 2018
Anonymous Tue, 30 January 2018
Liked: Friendly and available staff; comfortable bed.
Disliked: Cleanliness was a bit of an issue. Food options and in-room dining were incredibly poor.
Thomas Sat, 27 January 2018
Anonymous Tue, 16 January 2018
Prkm Sun, 14 January 2018
Friendly helpful staff, great value
Liked: Great bed, really friendly staff
Disliked: Wished that receptionists had explained about the Tunnels under Houston - couldn't understand where everyone was - they were underground.
Marilyn Thu, 11 January 2018
Convenient and clean
Liked: The staff. We took a city bus grom the airport as suggested on the booling.com pahe. Perfect.
Disliked: The restaurant. Breakfast was good . However the dinner average so wr didn't return. Our room wss next to the elevator which rumbled up and down until after midnight.
Richard Tue, 9 January 2018
Anonymous Mon, 8 January 2018
Michelle Wed, 3 January 2018
It was a nice hotel...
Liked: Location/ Breakfast
Disliked: The heat was broken We were cold all night. The access lock to the door battery was malfunctioning and I was on unable to get him to my room often. Had to always return to the first floor to have my door opened. Very inconvenient especially when I came in late at night