The Whitehall Downtown Houston Guest Reviews
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|1.1 miles from Houston centre|
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Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Phillip Mon, 7 January 2019
A nice place to spend...
Liked: The view of Houston from our hotel was excellent. Also liked the fact that we could celebrate the New Year on a fenced-in patio adjacent to the hotel where a live band played and we could dine outdoors at one of the tables that had flames coming from the center. The lobby was also nice and I had a chance to get a workout in at the hotel's indoor gym. The pool was listed as one of the amenities, but since it was outdoors and the weather too chilly, I couldn't use it.
Disliked: Taxes added a lot to our bill, which we didn't really expect. Also, we would have preferred an indoor pool. But, I'm sure that in the summer the outdoor pool they have there (on the 2nd floor) would be nice to use.
Anonymous Mon, 7 January 2019
Kenneth Mon, 7 January 2019
Laurent Sun, 6 January 2019
Lache Wed, 2 January 2019
Liked: From check in to check out the staff surpassed expectations and were very accommodating. The room was clean and the bed was super soft.
Khalid Mon, 31 December 2018
Liked: The hotel is very clean and the staff are friendly and helpful.
Anonymous Mon, 31 December 2018
Liked: Everything else!
Disliked: Need more blankets
Papi Sun, 30 December 2018
Dowon93 Sun, 30 December 2018
Peter Fri, 28 December 2018
Liked: The room was clean, the staff was friendly, the hotel was beautiful, but we had some issue with the price of parking at the hotel. The food at the hotel was also fair.
Disliked: We were not notified that it would be 60 dollars per night to park the car. This was an issue for us.