The Whitehall Downtown Houston Guest Reviews
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|1.1 miles from Houston centre|
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Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Anonymous Fri, 17 November 2017
Cristi Thu, 16 November 2017
Quick overnight in Houston before...
Liked: Nice hotel. The bed was comfortable and the room was clean. The staff was very friendly. I needed to use the business center to print a quick document and I found it easy to do.
Disliked: You pretty much have to pay for valet parking. It was $15 which was less than I had heard it would be though it would have been nice to have the option to self park.
Martin Fri, 10 November 2017
Disliked: Tired corridors, broken ice machine on my floor, rooms in need of refurbishment, small shower, expensive parking, lots of added taxes on the final bill, generally not good value for money.
Andrew Tue, 7 November 2017
Overall great place for the...
Liked: The room was nice and the bed was very comfortable. The room could have been cleaned a little better, particulary in the shower, but overall a great experience. The outdoor patio and bar had a great ambiance and the staff was down to earth. I would definitely stay here again.
Disliked: Valet only, but also common in downtown areas. At least the parking was next to the hotel and I could physically see my vehicle.
Sami Sat, 4 November 2017
Anonymous Fri, 3 November 2017
Anonymous Thu, 2 November 2017
I would stay there again...
Liked: Bed was comfortable, and the breakfast at the restaurant was excellent.
Disliked: Rooms are small, especially the bathroom. Our room was near the elevator and it was very loud- we could hear doors opening and closing all down the hallway.
Nirvana Thu, 2 November 2017
Philip Tue, 31 October 2017
One night stop on way...
Liked: General facilities where good
Disliked: Size of our room was ment to be a king with seating area, very small room for size of bed Fell over chair as no room round bed. Barthroom small, second room a double double much better with double the room at same price.
Paul Sun, 29 October 2017
Liked: Staff extremely helpful. Well organised.
Disliked: Gym was small as was the pool - but better than most in U.S!