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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX | Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (425 Ratings)
1.1 miles from Houston centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
w
Non Smoking
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Newspapers
` Air Conditioning
` Inhouse movies
` Hair dryer
` Bathtub
` desk
` Ironing service
` interconnecting room(s) available
` Cable/Satellite TV
` Coffee/Tea Making Facilities
` Non-smoking Rooms
` TV
` Bedding

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

4.8

Exceptional - 4.8 out of 5

Phillip Mon, 7 January 2019

A nice place to spend...

Liked: The view of Houston from our hotel was excellent. Also liked the fact that we could celebrate the New Year on a fenced-in patio adjacent to the hotel where a live band played and we could dine outdoors at one of the tables that had flames coming from the center. The lobby was also nice and I had a chance to get a workout in at the hotel's indoor gym. The pool was listed as one of the amenities, but since it was outdoors and the weather too chilly, I couldn't use it.
Disliked: Taxes added a lot to our bill, which we didn't really expect. Also, we would have preferred an indoor pool. But, I'm sure that in the summer the outdoor pool they have there (on the 2nd floor) would be nice to use.

4.2

Very Good - 4.15 out of 5

Anonymous Mon, 7 January 2019

Very good

4.4

Excellent - 4.4 out of 5

Kenneth Mon, 7 January 2019

Fabulous

4.6

Wonderful - 4.6 out of 5

Laurent Sun, 6 January 2019

Superb

5

Exceptional - 5.0 out of 5

Lache Wed, 2 January 2019

Exceptional

Liked: From check in to check out the staff surpassed expectations and were very accommodating. The room was clean and the bed was super soft.

5

Exceptional - 5.0 out of 5

Khalid Mon, 31 December 2018

Exceptional

Liked: The hotel is very clean and the staff are friendly and helpful.

5

Exceptional - 5.0 out of 5

Anonymous Mon, 31 December 2018

Exceptional

Liked: Everything else!
Disliked: Need more blankets

5

Exceptional - 5.0 out of 5

Papi Sun, 30 December 2018

Exceptional

3.8

Good - 3.75 out of 5

Dowon93 Sun, 30 December 2018

Good

4.2

Very Good - 4.15 out of 5

Peter Fri, 28 December 2018

Fair

Liked: The room was clean, the staff was friendly, the hotel was beautiful, but we had some issue with the price of parking at the hotel. The food at the hotel was also fair.
Disliked: We were not notified that it would be 60 dollars per night to park the car. This was an issue for us.

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The Whitehall Downtown Houston 1700 Smith Street, Houston, TX