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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX | Area: Downtown Houston - Minute Maid Park - Toyota Center
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (480 Ratings)
1.1 miles from Houston centre
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Tour Desk
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Shoeshine
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` Sun terrace
` Outdoor pool (all year)
` Shuttle service (free)
` Wheelchair accessible
` Daily maid service
` shuttle service
` 24-hour security
` Secured parking
` Daily Housekeeping
` Toilet with grab rails
` Rooftop pool
` Fence around pool
` Fitness
` Breakfast options
` Smoke alarms
` Fire extinguishers

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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2

Disappointing - 2 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

2.9

Okay - 2.9 out of 5

Molly Thu, 5 September 2019

Okay

4.8

Exceptional - 4.8 out of 5

Elizabeth Fri, 30 August 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Anonymous Tue, 27 August 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Kris Mon, 26 August 2019

Superb

Liked: The option to request a small fridge for your room was very helpful. The staff were all hospitable and friendly. Great location and access to the Houston tunnels was perfect for bad weather.

5

Exceptional - 5 out of 5

Charles Sun, 25 August 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Anonymous Sat, 24 August 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Jeff Fri, 23 August 2019

Exceptional

4.2

Very Good - 4.2 out of 5

Tania Tue, 20 August 2019

Very good

Liked: We loved the view of downtown Houston specially the Toyota center at night. The hotel accommodated is to one of the best views.
Disliked: While we were given a handicapped room to have more space for our family, the bathroom shower was not child friendly as the water flooded outside.

4.2

Very Good - 4.2 out of 5

Billy Sun, 11 August 2019

Hotel good reservation bad by...

Liked: staff were very accommodating when the Booking .com reservation didn't process correctly even thou it sent me a confirmation page and number by email, wont be using that sight again.
Disliked: Booking .com reservation didn't go through so had to make a new one at desk when checking in.

4.6

Wonderful - 4.6 out of 5

Anonymous Sun, 11 August 2019

Superb

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The Whitehall Downtown Houston 1700 Smith Street, Houston, TX