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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX | Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (413 Ratings)
1.1 miles from Houston centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Executive floor
` Dry cleaning
` Fax/photocopying
` On-site parking
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Accessible room
` Baggage Storage
` Bell staff/porter
` Catering services
` Conference facilities
` Early check-in
` Handicap rooms
` Interior corridors
` Iron
` Late check-out available
` Non-smoking Rooms
` Outdoor pool
` Parking fee managed by hotel
` Pool
` Safe
` Security
` Translation services
` Wakeup service
` Iron Board
The Whitehall Downtown Houston 1700 Smith Street, Houston, TX

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

3.8

Good - 3.75 out of 5

Anonymous Sun, 16 September 2018

Good

4.6

Wonderful - 4.6 out of 5

Jayne Sun, 16 September 2018

Great service

Liked: Great service and given a late checkout as our flight did not leave until 10pm. This was a huge help to us and made our stay
Disliked: Bathroom was small

4.8

Exceptional - 4.8 out of 5

Samantha Wed, 12 September 2018

Exceptional

5

Exceptional - 5.0 out of 5

Libra Wed, 12 September 2018

Comfortable Night Stay

Liked: Prompt response to any request I made.
Disliked: No hot complimentary breaksfast.No microwave nor refrigerator in rooms.No shower caps.

4

Good - 3.95 out of 5

Andrew Tue, 11 September 2018

2 nights at The Whitehall

Liked: Nice big room, bathroom a little small though.

3.2

Pleasant - 3.15 out of 5

Antwan Sat, 8 September 2018

Pleasant

4.8

Exceptional - 4.8 out of 5

Anonymous Fri, 7 September 2018

Exceptional

4.2

Very Good - 4.15 out of 5

Anonymous Thu, 6 September 2018

Very good

Liked: Location good. Good service.
Disliked: Only include complimentary breakfast for 2. Picture of pool misleading. Not that good in real life.

2.3

Disappointing - 2.3 out of 5

Jennifer Thu, 6 September 2018

It was just ok...

Liked: I enjoyed how comfortable the bed was and the blackout shades.
Disliked: I didnt like the tiny bathroom and the peeling tub that had black mold in the corners of the ceiling. They only gave complementary water at check in.

5

Exceptional - 5.0 out of 5

Christopher Tue, 4 September 2018

Exceptional

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