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The Whitehall Downtown Houston eeee
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX| Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
VERY GOOD
4.2 out of 5 (387 Ratings)
1.1 miles from Houston centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A downtown location free Wi-Fi and a choice of on-suite eateries elevate our guests' expectations at the Whitehall Downtown Houston. This 12-story hotel has 259 rooms that feature complimentary Wi-Fi coffeemakers work desks and cable TV. You'll find three restaurant options on-site including a coffee bar and an outdoor eatery. The rooftop pool boasts a sundeck and the fitness center is open around the clock. The business center helps working guests keep up with the office. Valet parking is available for a fee. Located in Downtown Houston the Whitehall is a mile from the George R. Brown Convention Center and Minute Maid Park home of the Astros baseball team. If basketball's your game then dribble over to the Toyota Center home of the Houston Rockets (less than a mile away). The hotel is 10 miles from William P. Hobby Airport and 20 miles from Bush Intercontinental Airport. Easy access to downtown attractions and good food make the Whitehall a fine choice for our guests.

Check-in time:15:00 Check-out time:12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Restaurant
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Executive floor
` Coffee shop
` Dry cleaning
` On-site parking
` 24-hour security
` Accessible facilities
` Accessible parking
` Accessible room
` Bell staff/porter
` Catering services
` Children welcome
` Concierge desk
` Conference facilities
` Connecting rooms
` Early check-in
` Elevators
` Express check-out
` Full service housekeeping
` Handicap rooms
` Health club
` Housekeeping - daily
` Interior corridors
` Iron
` Ironing board
` Late check-out available
` Laundry/Valet service
` Lounges/bars
` Meeting rooms
` Non-smoking rooms (generic)
` On-site business center
` Outdoor pool
` Parking fee managed by hotel
` Parking lot
` Photocopy center
` Pool
` Room service - limited hours
` Safe deposit box
` Security
` Storage space
` Translation services
` TV
` Valet same day dry cleaning
` Wakeup service
` Wireless internet connection in public areas
The Whitehall Downtown Houston 1700 Smith Street, Houston, TX

The Whitehall Downtown Houston Guest Reviews

OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Revention Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

5

Exceptional - 5.0 out of 5

Heather Mon, 19 February 2018

Exceptional

Liked: I liked the breakfast with the hotel price. Staff was very helpful and responded immediately to all questions.

4

Good - 3.95 out of 5

Jermaine Mon, 12 February 2018

Good

3.8

Good - 3.75 out of 5

Anonymous Tue, 30 January 2018

Good

Liked: Friendly and available staff; comfortable bed.
Disliked: Cleanliness was a bit of an issue. Food options and in-room dining were incredibly poor.

4

Good - 3.95 out of 5

Thomas Sat, 27 January 2018

Good

3.8

Good - 3.75 out of 5

Anonymous Tue, 16 January 2018

Good

4.6

Wonderful - 4.6 out of 5

Prkm Sun, 14 January 2018

Friendly helpful staff, great value

Liked: Great bed, really friendly staff
Disliked: Wished that receptionists had explained about the Tunnels under Houston - couldn't understand where everyone was - they were underground.

4.4

Excellent - 4.4 out of 5

Marilyn Thu, 11 January 2018

Convenient and clean

Liked: The staff. We took a city bus grom the airport as suggested on the booling.com pahe. Perfect.
Disliked: The restaurant. Breakfast was good . However the dinner average so wr didn't return. Our room wss next to the elevator which rumbled up and down until after midnight.

4.6

Wonderful - 4.6 out of 5

Richard Tue, 9 January 2018

Superb

4

Good - 3.95 out of 5

Anonymous Mon, 8 January 2018

Good

2.9

Okay - 2.9 out of 5

Michelle Wed, 3 January 2018

It was a nice hotel...

Liked: Location/ Breakfast
Disliked: The heat was broken We were cold all night. The access lock to the door battery was malfunctioning and I was on unable to get him to my room often. Had to always return to the first floor to have my door opened. Very inconvenient especially when I came in late at night

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