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The Whitehall Downtown Houston eeee - (855) 279-0668
The Whitehall Downtown Houston, 1700 Smith Street, Houston, TX -(855) 279-0668
Area: Downtown Houston - Minute Maid Park - Toyota Center
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BOOK ONLINE OR CALL - (855) 279-0668
3
HOTEL RATING: 
GOOD
3 out of 5 (822 Ratings)
0.9 miles from Houston centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Located in the heart of downtown Houston 0.7 mi from the Toyota Center this hotel features 3 on-site restaurants a 24-hour fitness center and a rooftop pool with sun deck. NRG Stadium is 5.3 mi from The Whitehall Houston. Free high-speed WiFi internet access a coffee maker and a work desk are provided in each room at the hotel. Cable TV is also included. A hairdryer is offered in the private bathroom. On-site dining and cocktails are available at Edgar's Hermano a coffee bistro Buffalo Bayou Coffee and an outdoor restaurant and bar Part & Parcel. Hotel's meeting facilities can accommodate up to 500 guests and valet parking is offered. Minute Maid Park home to baseball's Astros and George R. Brown Convention Center are within a 10-minute drive while Houston Museum District is 3.1 mi from The Whitehall Houston. The shops at the Galleria Mall are 6.2 mi away and William P. Hobby Airport is 9.9 mi from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` outdoor pool
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tour services
` Physical/social distancing guidelines
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

The Whitehall Downtown Houston Guest Reviews

Overall Average Score: 
Good (3 out of 5)

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2

Disappointing - 2.0 out of 5

Michael McL, Kingwood, TX, visiting Bayou Music Center Mon, 17 March 2014

We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.

Liked: Friendly staff.
Disliked: Not impressed at all.

3

Pleasant - 3.0 out of 5

Clautilde, Port Lavaca TX Wed, 6 July 2011

Liked: Great location to watch the fireworks
Disliked: The room was small.

5

Exceptional - 5.0 out of 5

Monica Fri, 15 March 2024

I will be staying here...

Liked: Excellent location, knowledgeable and friendly staff. The room was very comfortable.

3.5

Good - 3.5 out of 5

Robert Wed, 13 March 2024

A nice but not elite...

Liked: Good location, friendly staff, comfortable bed and pillows.
Disliked: Small bathroom, everything a bit dated.

4

Very Good - 4.0 out of 5

Jennifer Mon, 11 March 2024

Overall, I would recommend this...

Liked: Beautiful facility, loved almost everything!!
Disliked: No coffee waiting for me downstairs ? ? That would have both spoiled & impressed me!!! Also, in luxury facilities I’ve stayed in previously….there is always a shower cap & a liquid hand soap!

5

Exceptional - 5.0 out of 5

Kylee Fri, 8 March 2024

Loved the Whitehall and would...

Liked: The location was perfect and the staff were super nice and accommodating.
Disliked: Nothing to complain about!

5

Exceptional - 5.0 out of 5

Jeremy Thu, 7 March 2024

Exceptional

2.5

Fair - 2.5 out of 5

Robert Thu, 7 March 2024

Ok but for a high...

Liked: Good location, Good amenities
Disliked: My headboard was against the wall of the elevator shaft. Listen to elevators go up and down all night

4.5

Wonderful - 4.5 out of 5

Cara Wed, 6 March 2024

Classic beauty, old-school service

Liked: Large, beautifully furnished rooms. Exceptional service.
Disliked: Small bathroom.

4.5

Wonderful - 4.5 out of 5

Darlene Tue, 5 March 2024

Superb

3.5

Good - 3.5 out of 5

Jeremiah Thu, 22 February 2024

Good

3.5

Good - 3.5 out of 5

Fisher Mon, 19 February 2024

Pretty good stay but could...

Liked: It was a pretty cool building
Disliked: It wasn’t as nice as I expected but it wasn’t bad. I wished there were thicker covers on the beds or a comforter or something.

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The Whitehall Downtown Houston 1700 Smith Street, Houston, TX