The Whitehall Downtown Houston Guest Reviews
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0.9 miles from Houston centre |
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Michael McL, Kingwood, TX, visiting Bayou Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Monica Fri, 15 March 2024
I will be staying here...
Liked: Excellent location, knowledgeable and friendly staff. The room was very comfortable.
Robert Wed, 13 March 2024
A nice but not elite...
Liked: Good location, friendly staff, comfortable bed and pillows.
Disliked: Small bathroom, everything a bit dated.
Jennifer Mon, 11 March 2024
Overall, I would recommend this...
Liked: Beautiful facility, loved almost everything!!
Disliked: No coffee waiting for me downstairs ? ? That would have both spoiled & impressed me!!! Also, in luxury facilities I’ve stayed in previously….there is always a shower cap & a liquid hand soap!
Kylee Fri, 8 March 2024
Loved the Whitehall and would...
Liked: The location was perfect and the staff were super nice and accommodating.
Disliked: Nothing to complain about!
Jeremy Thu, 7 March 2024
Exceptional
Robert Thu, 7 March 2024
Ok but for a high...
Liked: Good location, Good amenities
Disliked: My headboard was against the wall of the elevator shaft. Listen to elevators go up and down all night
Cara Wed, 6 March 2024
Classic beauty, old-school service
Liked: Large, beautifully furnished rooms. Exceptional service.
Disliked: Small bathroom.
Darlene Tue, 5 March 2024
Superb
Jeremiah Thu, 22 February 2024
Good
Fisher Mon, 19 February 2024
Pretty good stay but could...
Liked: It was a pretty cool building
Disliked: It wasn’t as nice as I expected but it wasn’t bad. I wished there were thicker covers on the beds or a comforter or something.