The White Hart Inn by Greene King Inns Guest Reviews
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Write a review
Tony Mon, 15 April 2024
In need of modernisation.
Liked: Staff were excellent but room was tired and in need of refurbishment/modernisation.Very poor in terms of value for money.
Disliked: Poor standard of room for the price charged.
Ann Sun, 14 April 2024
Enjoyed
Liked: Convenient for Addington EC
Disliked: Car park distance and steep narrow stairs ; but helped on arrival by staff .Early morning checkout was tough carrying luggage back to ground floor and to car park .
Sandhoe Fri, 12 April 2024
Superb
Graham Sun, 7 April 2024
Would stay again
Liked: Staff were very friendly and helpful and great location for our visit to Silverstone
Disliked: The hotel is looking dated and could do with a refurb but it was lovely and clean
Bassett Sun, 7 April 2024
Never again!
Disliked: Upon arrival at the hotel, 8:30pm approx on a Friday evening - the gentleman proceeded to book in two members of our party and insist on finishing with them before even starting with us when we were all together.This started the evening off very badly.We were also told no children in the var after 9 o’clock which is impossible due to the arrival time and time taken to check us in.Once booked in, we proceeded downstairs for some dinner in the restaurant before returning to the show ground to check our horses again.The service was not brilliant (although the gentleman who served me was wonderful - Barbolo?)My friends ordered drinks that were wrong and the gentleman who took the order insisted they ordered the wrong drink before huffing and taking it back. He then ‘forgot’ to make the replacement until asked again and he was sure to do a large, audible sigh!For the children’s pizza and chips, we were brought a Chicago Town pizza that had been microwaved (I am a pizza connoisseur)along with chips & barely cooked peas. The Focaccia was hard and tasteless.Once we’d been to the show ground and returned to the hotel, approximately 10:00pm, there were large groups of rowdy men and women standing in the doorways around the pub but especially the balcony. It was extremely intimidating and scary to be around that when it is not something we are used to!At 00:37am the fire alarms sounded and stopped less than one minute later. There was no communication from any of your staff members as to evacuation or not.Another member of our party then had to ring and asked for the music to be turned off at 00:45am. The venue was advertised to close at 00:00am.The rooms were in terrible repair.The carpets were all scuffed, the bathroom all marked, rust on all metal surfaces, curtains not working, no accessible plugs on the bed side of the room.The corridors should have a warning and it certainly should be mentioned on booking.
Leanne Sun, 7 April 2024
Disappointing
Liked: The staff were lovely
Disliked: The fact it doesn’t advertise a bar till early hours of morning which can be heard from the bedroomsThe toilets in the bar area were disgusting covered in vomit The bedroom was dated toilet chain kept breaking all taps leaked floor was uneven and creaking and damp around the roof very very dated
Paul Sat, 6 April 2024
Disappointing
Liked: Staff excellent breakfast very good
Disliked: Carpets and decor bathroom worn out but value for money
Coventry Thu, 4 April 2024
Our stay.
Liked: The staff were so friendly would definitely stay there again.
Disliked: The pigeons out the window but this is the only thing I had a moan about.
Dean Wed, 3 April 2024
Good location with friendly staff
Liked: Very central and staff were friendly. Great breakfast!
Disliked: Access to the room was via a very narrow steep staircase. This could have proved difficult for others. Shower was tiny! Had to duck to get into it and couldn’t move round in it due to closeness of walls and shower head.
Graham Fri, 29 March 2024
Hotel location was perfect for...
Liked: Location; Breakfast
Disliked: Toilet took ages to refill and did not flush every time. No instructions for running bath/showers- got showered with cold water when running bath. No instructions for wall mounted heater/air conditioning unit…so unable to get the unit to work to heat room.Duvet was not warm enough…we requested extra blankets which we were told would be provided …but none forthcoming so did not sleep well. We learned the following morning that the hotel does not have any blankets. It would have been helpful to have been told this.