Modern hotel with excellent location

Liked: Modern hotel, comfortable room, very good breakfast, excellent location. Extremely helpful staff. The receptionist lady was super kind, she showed me 2 different rooms in order to check what kind of view I prefer.
Disliked: Nothing, everything was fine.

Official Compl

Liked: Location of the hotel is great .
Disliked: Hello , I recently stayed in Westin Warsaw 3 nights . Problem with AC ( air conditioning) . In room was very hot , not able to change temperatures . Twice I asked staff at reception and asked to fix it as it was extremely difficult to sleep . It was very hot. No action whatsoever. Did not sleep for 3 nights without possibility to open the weendows because of the b . Main corridors ac was perfectly fine. But room was horrible hot . Thermostats are old and not controllable, Very disappointed. I will call the manager in the morning . This must be addressed. This is 5 stars hotel and this never should happen .Sincerely Piotr

Very good

Disliked: First night I went to the bar and asked for an espresso and water. Experience was not in line with 5* hotel rating.I got very bad filter coffee and when asked why, got the explanation that coffee machine is cleaned and not working anymore. I should have been told it before.Also, for water I didn’t get glass, just water bottle.

Modern hotel with excellent location

Liked: Modern hotel, comfortable room, very good breakfast, excellent location. Extremely helpful staff. The receptionist lady was super kind, she showed me 2 different rooms in order to check what kind of view I prefer.
Disliked: Nothing, everything was fine.

Exceptional

Liked: The comfort and the kindness of the staff
Disliked: Nothing major to declare

Good, but the service was not up to mark

Liked: The location
Disliked: The check in and room allocation

Exceptional

Liked: The comfort and the kindness of the staff
Disliked: Nothing major to declare

Good, but the service was...

Liked: The location
Disliked: The check in and room allocation

Perfect