The Westin Verasa Napa Guest Reviews
Write a review
|0.6 miles from Napa centre|
Write a review
Meg Sun, 8 March 2020
Great amenities, great location. Will...
Liked: I visited Napa with my dad and sister so we loved the options of a 2 bed/2 bath expansive suite with full kitchen and sitting areas (dining, living rooms). We have a timeshare and our place is very similar so we really loved the fact that we can stay together, but have lots of extra space. While there are so many cute boutique hotels around Napa and surrounding areas, the Westin couldn't be beat for price and location with the amenities available. My dad is older and can't walk long distances so we'll use a transport wheelchair so we greatly appreciated the close location to the Oxbow Market which we visited frequently, along with well-lit streets and available sidewalks. Additionally, the hotel has a heated pool and hot tub which was really nice to enjoy with some wine. Staff was attentive and courteous. We visited lots of wineries throughout napa valley and this was a great central location. Lastly, cleaning staff were so attentive! I travel frequently for leisure and work so I've really seen a wide spectrum and I was thoroughly impressed with how much they cleaned up on a daily basis. One day we left some wine glasses in the kitchen sink and instead of running the dishwasher, they took the time to hand wash them.
Disliked: Overall, we had a fantastic experience, but I'll highlight a few things. -Coffee: they had Starbucks (which I hate) would have been nice to have a local coffee company and/or something a little less bold. -Bathroom hairdryers: not great, fried my hair, and again, I usually use hotel hairdryers so I don't have to schlep mine, but these were particularly bad. Perhaps old or outdated. The one was on the verge of dying. -2nd bathroom - overall decent with ample plugs and counter space, but the shower is missing a soap dish and additional shelving. This is a huge miss; I would ensure shower has shelving to hold some basic items like soap, razors, etc. AND the tub sides have very shallow edges so everything you rest there falls into the tub multiple times...really frustrating.
Stephanie Sun, 9 February 2020
Anonymous Thu, 30 January 2020
Disliked: Bathrooms need new cabinets and room needs updating. Strong chemical smell right after cleaning. Not quite up to Marriott standards.
Alan Sun, 19 January 2020
Liked: The bed no fire place no jacuzzi
Disliked: Right above bell hop station and herd them talking a lot
George Mon, 6 January 2020
Stephanie Fri, 3 January 2020
Liked: The room was great and the hotel location is perfect
Disliked: The girl checking in has me wait an hour to check in (arrived at 2:30 when 3 is check in). At 3:30, I asked for a manager who immediately was able to place in a room. After traveling 6 hours with my 2 kids, that was needed! No apologies were given by them
Anonymous Sun, 29 December 2019
Hamid Sat, 30 November 2019
Liked: Great room. But pillows could be more comfortable. Otherwise, great place.
Anonymous Wed, 13 November 2019
Scott Tue, 12 November 2019
Perfect place to stay.