I disagree with the people complaining. I had a wonderful time. Every employee was very friendly and helpful - even the man who works in the parking booth. When we met him I had a feeling that the people were friendly there. One of the young men working outside helped us out with local attractions and led us to a great restaurant. I do have to say, I wasn't impressed with the room for the price but it was very nice and clean and the shower was wonderful. I had an all around good stay at the Westin and plan to come back in the future.

Liked: I had a great stay at the Westin.

Liked: It was clean
Disliked: It didn�t have any cold water in the tub. I had to leave the light switch on in order to use the Television.

My stay was great!

Liked: The breakfast was good. And I loved my stay there.

Superb

Liked: Bed was comfy

Exceptional

Liked: Neat hotel. Liked the bathroom and big windows. Great location. Very clean.
Disliked: The staff at check in terribly rude to me & guest in front of me. I was told no room service and nothing of breakfast :( I got in my room & found it wasnt what I selected/paid for. upon checkout heard guest in front of me had same issue. Nothing was done.

Liked: The rooms are so big, nice and clean
Disliked: We enjoyed everything about the hotel

Passable

Disliked: We we?re charge for breakfast & the communication/confirmation we got states that breakfast was included in the booking. Called them & inquired but was told it was made through booking.com. Not very clear at all...

Pleasant

Liked: The rooms are very nice
Disliked: All of the fee?s and as the complementary internet can only be accessed in the lobby or the club area that wasn?t open due to COVID and it?s not specified in the room about the internet.

Liked: Clean
Disliked: My shower was broken and it was never fixed . I stayed to nights and the second night I had to use a dirty tub