The Westin Seattle Guest Reviews
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Phyllis, Langley, visiting Jazz Alley Mon, 21 September 2015
I was surprised to not have free wifi. Is this not 2015? Come on! Room service menu was very high priced, but then they add automatic 18% tip - plus a service fee! Parking was so confusing that after opting for self-park, we ended up having to use valet anyway! And both rates were high. So - all in all I felt 'nickel-and dimed' to death. If the corporations that use these hotels would complain about all of these extra charges, perhaps we minions could afford to stay here. Just saying!
Liked: Clean; comfortable.
Disliked: Charge for every little thing!
Lynn D, Hayward Tue, 15 January 2013
I wouldn't stay here again. Very disappointed in what they refer to as a suite. A suite is not two rooms that adjoin. A suite is one big room with a separate bedroom. Overpriced for what they call a suite. I would stay somewhere else next time and pay for a real suite. Also, didn't use room service as the required extra fees were way too much.
Disliked: No suites - only adjoining rooms.
Carrie C, Bellevue Sun, 9 December 2012
Liked: Comfortable bed; OK view.
Disliked: The man at the valet was allowing people to cut inline.
Geri McG, Chilliwack Mon, 11 June 2012
We loved the view and the staff were very polite. Our room was not very clean - the bathtub was dirty and so were the sheets on one of our beds. I had to scrub the tub before using it and the bedside table was dirty and sticky so I also had to clean this.
Liked: Wonderful view.
Disliked: Not clean.
Rodriguez Thu, 30 November 2023
It would have been cheaper...
Liked: That it was in Seattle and convenience for the marathon
Disliked: That you can hear everything in other rooms around you. I get it was in the Seattle but felt like I was outside most of the night because that how loud it was and the WiFi kept going out so we had to call maintenance four times to get it reboot. was not worth the money we spent and we had to call for everything if we need a coffee maker we had to get someone to get us one then there was no microwave had to ask for a mini refrigerator and the mini bar wasn’t even fully stock.
Galloway Tue, 28 November 2023
Tanya Mon, 27 November 2023
Darin Sun, 26 November 2023
Disliked: There was supposed to be a $27 credit and it appears they did not make such credit on my invoice.Darin Honn-503-380-0708
Matt Tue, 21 November 2023
Enjoyable, would stay again
Liked: very walkable. Clean. Good customer service. very close to light rail and public transport. The cafe, restaurant and bar area are comfortable, clean and well staffed. The bed in our room was VERY comfortable.
Disliked: The original room we received had a broken furnace - and it was sweltering hot. However, they jumped right on it, tried to assess it and then moved us to another room no problem. The rooms don't have coffee pots but there is a cafe in the lounge and a number of good shops close by.
Jacob Mon, 20 November 2023
Very good overall. Would go...
Liked: Room was nice and clean. View was good
Disliked: Price was a little steep. Beds too small
Anonymous Mon, 20 November 2023
Jenny Mon, 20 November 2023
Thiam Sun, 12 November 2023
Comfortable room with excellent arrangements
Liked: Location. Cleanliness.
Justine Wed, 8 November 2023
Nice short stay
Liked: Staff were very nice and accommodating, pool good for a hang out with kids. Plus we got some credits for their bar.
Disliked: Were there supposed to be robes in the room? It was only a short stay so didn’t bother asking but would have been helpful when going to the pool.