The Westin Seattle Guest Reviews
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Phyllis, Langley, visiting Jazz Alley
I was surprised to not have free wifi. Is this not 2015? Come on! Room service menu was very high priced, but then they add automatic 18% tip - plus a service fee! Parking was so confusing that after opting for self-park, we ended up having to use valet anyway! And both rates were high. So - all in all I felt 'nickel-and dimed' to death. If the corporations that use these hotels would complain about all of these extra charges, perhaps we minions could afford to stay here. Just saying!
Liked: Clean; comfortable.
Disliked: Charge for every little thing!
Lynn D, Hayward
I wouldn't stay here again. Very disappointed in what they refer to as a suite. A suite is not two rooms that adjoin. A suite is one big room with a separate bedroom. Overpriced for what they call a suite. I would stay somewhere else next time and pay for a real suite. Also, didn't use room service as the required extra fees were way too much.
Liked: View.
Disliked: No suites - only adjoining rooms.
Carrie C, Bellevue
Liked: Comfortable bed; OK view.
Disliked: The man at the valet was allowing people to cut inline.
Geri McG, Chilliwack
We loved the view and the staff were very polite. Our room was not very clean - the bathtub was dirty and so were the sheets on one of our beds. I had to scrub the tub before using it and the bedside table was dirty and sticky so I also had to clean this.
Liked: Wonderful view.
Disliked: Not clean.
Leyane Mon, 18 August 2025
Staff was friendly & helpful
Liked: Excellent location! Great views
Disliked: Bathrooms looked a bit outdated
Nick Mon, 18 August 2025
Very good
Liked: The views and location were great.
Disliked: I was surprised to learn that parking was 78$ a day also having to pay for Wi-Fi. Beverages are double the price.
Jennifer Sun, 17 August 2025
Comfortable and good location
Liked: Great location. Within walking distance to many popular attractions and the train and monorail. 5 blocks from Pike Place. 3/4 mile from Seattle Center and the space needle. Very comfortable beds and the free in-room coffee maker was decent. A good darker roast. Nice dispensers in the shower with White Tea products.
Disliked: The elevators are not adequate for the number of floors and rooms. Allow extra time during peak departure and arrival times .
Ansley Sat, 16 August 2025
Old, tired hotel in a...
Liked: The location of the hotel was good. Bed was fairly comfortable but very small.
Disliked: Rooms are old and in need of renovation, dirty, we found luggage tags stuck on the furniture from Dec 31st ! Been there 8 months. The mini bar dry items hidden behind TV and covered in dust. Wallpaper peeling off the walls. View was just the offices opposite. Towels were very hard, no body wash in shower just hair shampoo x 2 and a conditioner, shower water leaked from the shower head and sprayed everywhere. The floor and walls in the bathroom were very dirty, black ingrained dirt. Staff were inoffensive but not helpful.
Sonia Fri, 15 August 2025
Superb
Tamara Fri, 15 August 2025
It was a nice a...
Liked: Everything was fine
Disliked: The room coffee was disappointing. Some of the furniture in the room had noticeable wear and tear
Dan Thu, 14 August 2025
Superb
Hassan Tue, 12 August 2025
they damaged our Cadillac uloding...
Liked: They moved us to another hotel
Disliked: I didn’t like any think about the other hotel W Seattle
Annela Tue, 12 August 2025
Superb
Liked: Great location
Disliked: The room phone didn’t work to call the bellboy
Beth Sat, 9 August 2025
Exceptional