I was surprised to not have free wifi. Is this not 2015? Come on! Room service menu was very high priced, but then they add automatic 18% tip - plus a service fee! Parking was so confusing that after opting for self-park, we ended up having to use valet anyway! And both rates were high. So - all in all I felt 'nickel-and dimed' to death. If the corporations that use these hotels would complain about all of these extra charges, perhaps we minions could afford to stay here. Just saying!

Liked: Clean; comfortable.
Disliked: Charge for every little thing!

I wouldn't stay here again. Very disappointed in what they refer to as a suite. A suite is not two rooms that adjoin. A suite is one big room with a separate bedroom. Overpriced for what they call a suite. I would stay somewhere else next time and pay for a real suite. Also, didn't use room service as the required extra fees were way too much.

Liked: View.
Disliked: No suites - only adjoining rooms.

Liked: Comfortable bed; OK view.
Disliked: The man at the valet was allowing people to cut inline.

We loved the view and the staff were very polite. Our room was not very clean - the bathtub was dirty and so were the sheets on one of our beds. I had to scrub the tub before using it and the bedside table was dirty and sticky so I also had to clean this.

Liked: Wonderful view.
Disliked: Not clean.

Exceptional

Passable

Superb

Disliked: $50 a day for parking

Exceptional

Exceptional

Usually great but not during...

Liked: I?ve stayed here several times and usually it?s absolutely great. However, with the changes during Covid it really isn?t worth the money.
Disliked: We weren?t notified when booking that they closed all room service and that the restaurant was on limited hours which definitely would?ve been nice to know. Also, if you are an early riser please be aware that they have no coffee makings in the rooms and they aren?t serving coffee until 7 at the Starbucks downstairs. The room usually has snacks and stuff in it that you can pay for and that was also not available. Pool is closed due to Covid closure. Also, be sure to check the alarm clock in your room! Someone had set ours for six in the morning which was a bummer to find out when it went off in the morning lol. I know all of these things are due to Covid, I just wish the hotel would?ve been more upfront about what to expect. If I would?ve known that I would have the same amenities available as a less nice hotel I would?ve spent less money elsewhere.

Comfortable stay, strange covid times...

Liked: The view was great from the 39th floor.
Disliked: The bar and restaurant were closed, no room service. Felt like a deserted city at night.

Great stay to celebrate my...

Liked: Comfy bed to sleep
Disliked: I enjoyed it all

Won't stay here again, it...

Liked: really nothing.
Disliked: Had to pay $50/night for parking. No small refridge in the room. Cheaper hotels have more to offer in the rooms.