The Westin Santa Fe Mexico City Guest Reviews
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3.3 miles from Alvaro Obregon centre |
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Ernesto Thu, 16 May 2024
non efficient check in
Liked: beds
Disliked: check in very slow... we paid one week in advance so that check in would be super fast and wow, they did not even find my reservation (???) and like I said I went to Hotel ine week before in order to pay it in advance
Helene Sun, 7 April 2024
Good
Liked: We stayed for a wedding that was at the hotel.
Disliked: The lobby needs an update
Alfonso Sat, 6 April 2024
Exceptional
Brian Wed, 6 March 2024
Exceptional
Cristina Tue, 6 February 2024
Exceptional
Peter Fri, 19 January 2024
Great breakfast
Liked: Nice location with good room
Disliked: All was fine
Marina Fri, 5 January 2024
Good.
Liked: Location is good. The staff were all very nice, especially the reception and valet. The room view is good if you get the city view.
Disliked: Unfortunately the hotel wasn’t able to prepare the room allocation that we asked for. I left it in the notes and in the chat, but the extra bed was put into the wrong room, then they brought a crib instead of a bed. Regarding the facilities, the swimming pool is very small. Another disadvantage is that the windows in the rooms don’t open.
Daniel Tue, 21 November 2023
Passable
Anonymous Mon, 16 October 2023
Very good
Liked: Very helpful staff
Disliked: Staff communication, most of the staff doesn't speak English!
Claessen Mon, 2 October 2023
Very good