The Westin San Jose Guest Reviews
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Kathleen, Pioneer, CA, visiting San Jose Civic
Liked: Room was excellent; bed was amazing.
Disliked: Bar was closed by the time we got out of the concert. Wish they had 24 hour room service; wish staff were more informative; nothing in the room to tell us where anything was, not even a phone book. We ended up eating at Subway. We didn't know we had to make a reservation to eat.
John Thu, 3 July 2025
Great place to stay. Will...
Liked: Everything was fantastic
Disliked: We liked everything
Honey Wed, 2 July 2025
Passable
Alex Sun, 22 June 2025
Don't prepay with Booking.
Liked: The room itself was good. Staff was helpful
Disliked: Booking tried to withhold my prepayment from the hotel so I had to pay again on arrival. The front desk managed to sort it out on the last day.
Deborah Sun, 15 June 2025
Pleasant
Liked: Location, restaurant
Disliked: Room was very small and noisy
Luis Sat, 7 June 2025
Exceptional
Joann Sat, 7 June 2025
I will always want to...
Liked: Always top notch
Disliked: Location and Staff
George Mon, 2 June 2025
Great placed close to everything,...
Liked: The location
Disliked: Could use private parking
Svetank Sun, 18 May 2025
Bad
Elias Thu, 15 May 2025
Exceptional
Luis Thu, 8 May 2025
Exceptional