The Westin Saint Louis Guest Reviews
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0.5 miles from Saint Louis centre |
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Phillip, Murphysb, visiting Bally Sports Live! Mon, 29 January 2024
This was an excellent location with courteous staff.
Liked: Everything was great.
Disliked: No bad reviews from me.
Larry S, Westville, visiting Stifel Theatre Tue, 28 March 2023
Great hotel; great location.
Liked: Everything.
Disliked: Nothing.
Stefanie, Lyons Mon, 30 July 2012
I disagree with the people complaining. I had a wonderful time. Every employee was very friendly and helpful - even the man who works in the parking booth. When we met him I had a feeling that the people were friendly there. One of the young men working outside helped us out with local attractions and led us to a great restaurant. I do have to say, I wasn't impressed with the room for the price but it was very nice and clean and the shower was wonderful. I had an all around good stay at the Westin and plan to come back in the future.
Liked: I had a great stay at the Westin.
Debora Wed, 13 March 2024
It was super!!
Liked: Everyone was helpful, friendly, patient and kind, and professional. The room was clean and very nice. All staff wa cery couteous.
Terrell Mon, 4 March 2024
Exceptional
James Sun, 18 February 2024
It was very poor from...
Liked: Close to the downtown area. Enterprise center and Bush stadium
Disliked: Booked around 4 months in advance and when they finally let us check in after 4 said we don’t have any double queen rooms. I booked 4 months in advance so they claim they upgraded us lol. Jr suit 1 bed and a couch bed for 4 people what a joke. Room was hot and couldn’t adjust thermostat to cool it down. music blasting outside until the wee hours of the night.
Haley Wed, 14 February 2024
Exceptional
Jared Tue, 13 February 2024
Disappointing
Cierra Mon, 12 February 2024
It was the worst experience...
Liked: The bed was comfortable but the sheets weren’t clean and the bathrooms have mold
Disliked: I had a horrible experience they charged my card twice and seemed as if it was not at all important or a big deal to them that my trip was ruined due to a mistake they made they did not accommodate me in any way whatsoever.
Martin Sun, 11 February 2024
Exceptional
Liked: Breakfast was great with excellent service.
Tammy Thu, 25 January 2024
Consistently a great hotel.
Liked: Location is the reason we always stay at the Westin. It is consistently clean, comfortable and the staff is great.
Disliked: It is winter. There was not a winter comforter on the bed. Also, no lotion in the bathroom anymore. That was weird. It wasn’t for sell in the market either.
Verified Hotel Guest Wed, 17 January 2024
Liked: The size of the room/bathroom. Comfortable bed. Polite and attentive staff. Excellent location.
Disliked: N/A
Verified Hotel Guest Wed, 17 January 2024
Liked: Great location and hotel layout.
Disliked: Hotel seems to be in a tough time. Minimal staff in all areas is showing up in less attention to detail than you would expect from this hotel.