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The Westin Riverwalk San Antonio eeee
The Westin Riverwalk San Antonio, 420 West Market Street, San Antonio, TX | Area: Riverwalk Area
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (390 Ratings)
0.2 miles from San Antonio centre
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Hotel Description
Located on the San Antonio Riverwalk and less than 5 minutes' walk from the city center this hotel features an on-site Italian restaurant. Guests also have access to a spa and an outdoor pool. A 42-inch flat-screen TV is found in each modern room at The Westin Riverwalk San Antonio. Coffee-making facilities with Starbucks coffees are also included. Zocca Restaurant and Bar serves sophisticated Italian meals throughout the day. Guests can dine indoors or on the riverfront patio. Woodhouse Day Spa offers a variety of massages and body treatments at the San Antonio Riverwalk Westin. A hot tub a sauna and a fitness center are also available. The Alamo is 10 minutes' walk from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` VIP Room Facilities
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Family room
` Dry cleaning
` Internet services
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Breakfast in the room
` Ironing service
` Bridal suite
` Gift shop
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Sun terrace
` Outdoor pool (seasonal)
` Private check-in/check-out
` Special diet menus (on request)
` Daily maid service
` On-site parking
` Private parking
` Pool Bar
` Secured parking
` Daily Housekeeping
` Happy Hour
` Paid WiFi
` Children television networks
` Kid meals
` Pool with view
` Pool towels
` Bottle of water
` On-site coffee shop
` Beach chairs / loungers
` Outdoor furniture
` Spa Facilities
` Spa lounge/relaxation area
` Fitness
` Pool/beach towels
` On-site coffee house
` Sun loungers or beach chairs
` Breakfast options
` Smoke alarms
` Fire extinguishers
` No single-use plastics
` Towel change upon request
` Towels changed upon request
` Guests have the option to reuse towels

The Westin Riverwalk San Antonio Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.3 out of 5)

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5

Exceptional - 5 out of 5

Terry N, Austin TX, visiting Majestic Theatre San Antonio Tue, 17 February 2015

Easily walking distance to the Majestic Theater. Nice bar. Easy access to riverwalk.

Liked: Great location.

1

Poor - 1 out of 5

Mary Thu, 6 August 2020

horrible visit not up to...

Liked: wrong room , i ordered one with a sit down patio did not have patio had to switch rooms. everything in the area including hotel restaurant was closed bar was closed. This visit was to be a romantic getaway spend a fortune on parking $47 dollars ive never heard of such a thing. disappointed since i have always wanted to stay in this hotel it was quite a disappointment.

5

Exceptional - 5 out of 5

Robert Wed, 5 August 2020

Exceptional

Liked: Very clean and everything seem to be in place in regards to COVID sanitation protocols. Also very comfortable and location was great!
Disliked: NA

5

Exceptional - 5 out of 5

Edward Mon, 3 August 2020

Will stay again at that...

Liked: Great customer service from the valet parking to the concierge, to the front dest at checking in and checking out to the housekeeping to the cleanness to the location and ........
Disliked: The mattress was terrible! We both had a back pain from it. Also, there was hair on the cover but the housekeeper took care care if right away.

5

Exceptional - 5 out of 5

Joseph Mon, 3 August 2020

Exceptional

3.5

Good - 3.5 out of 5

Jennifer Sat, 1 August 2020

Great location, subpar service.

Liked: The hotel is beautiful and well located. We enjoyed being close to everything. Our room was well appointed and clean. Guest services were helpful when we could get in touch with them.
Disliked: The beds are very uncomfortable! And they seem smaller than an average double bed. Our bathroom was not equipped with enough supplies-ie. towels, washcloths-for the number of people registered when we arrived and we had to request more. The river view that we paid extra for was disappointing since we were on the 9th floor and too high to actually see the river without looking over the balcony. The staff was difficult to get on the phone-sometimes it rang and rang without being answered. Housekeeping did not come during our stay. We had to request someone to empty our overfull trash. Overall, we expected more from a Westin Hotel.

4.5

Wonderful - 4.5 out of 5

Bianca Thu, 30 July 2020

Superb

3.5

Good - 3.5 out of 5

Avery Thu, 30 July 2020

Good

4

Very Good - 4 out of 5

Ashley Tue, 28 July 2020

Very good

5

Exceptional - 5 out of 5

Valeria Sun, 26 July 2020

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Wed, 22 July 2020

Superb

Liked: The up keep and clean room and efficient staff and friendly staff
Disliked: The pillows were not comfortable they were too flimsy not comfortable at all.

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The Westin Riverwalk San Antonio 420 West Market Street, San Antonio, TX