The Westin Riverwalk San Antonio Guest Reviews
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|0.2 miles from San Antonio centre|
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Terry N, Austin TX, visiting Majestic Theatre San Antonio Tue, 17 February 2015
Easily walking distance to the Majestic Theater. Nice bar. Easy access to riverwalk.
Liked: Great location.
Mary Thu, 6 August 2020
horrible visit not up to...
Liked: wrong room , i ordered one with a sit down patio did not have patio had to switch rooms.
everything in the area including hotel restaurant was closed bar was closed.
This visit was to be a romantic getaway spend a fortune on parking $47 dollars ive never heard of such a thing.
disappointed since i have always wanted to stay in this hotel it was quite a disappointment.
Robert Wed, 5 August 2020
Liked: Very clean and everything seem to be in place in regards to COVID sanitation protocols. Also very comfortable and location was great!
Edward Mon, 3 August 2020
Will stay again at that...
Liked: Great customer service from the valet parking to the concierge, to the front dest at checking in and checking out to the housekeeping to the cleanness to the location and ........
Disliked: The mattress was terrible! We both had a back pain from it. Also, there was hair on the cover but the housekeeper took care care if right away.
Joseph Mon, 3 August 2020
Jennifer Sat, 1 August 2020
Great location, subpar service.
Liked: The hotel is beautiful and well located. We enjoyed being close to everything. Our room was well appointed and clean. Guest services were helpful when we could get in touch with them.
Disliked: The beds are very uncomfortable! And they seem smaller than an average double bed. Our bathroom was not equipped with enough supplies-ie. towels, washcloths-for the number of people registered when we arrived and we had to request more. The river view that we paid extra for was disappointing since we were on the 9th floor and too high to actually see the river without looking over the balcony. The staff was difficult to get on the phone-sometimes it rang and rang without being answered. Housekeeping did not come during our stay. We had to request someone to empty our overfull trash. Overall, we expected more from a Westin Hotel.
Bianca Thu, 30 July 2020
Avery Thu, 30 July 2020
Ashley Tue, 28 July 2020
Valeria Sun, 26 July 2020
Anonymous Wed, 22 July 2020
Liked: The up keep and clean room and efficient staff and friendly staff
Disliked: The pillows were not comfortable they were too flimsy not comfortable at all.