The Westin Rancho Mirage Golf Resort & Spa Guest Reviews
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4.2 miles from Rancho Mirage centre |
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Richard Tue, 19 March 2024
Very nice place to stay.
Liked: The grounds of the resort were perfectly groomed and maintained.
Disliked: The WiFi was not great. I was able to connect my iPad but was not able to connect any other devices.
John Wed, 13 March 2024
Very good
Takina Mon, 11 March 2024
Exceptional
Jessica Sun, 10 March 2024
Ok
Liked: Location
Disliked: I was charged a resort fee by booking.com then told by the Westin that was not included and was not their actual resort fee so they asked for me to pay again,
Shannon Tue, 5 March 2024
Superb
Mary Sun, 3 March 2024
Superb
O'carroll Fri, 1 March 2024
Lovely place would like to...
Liked: Lovely room, lovely dinner and breakfast.
Disliked: No lift to 1st floor, singer on terrace wasnt great
Joy Sun, 25 February 2024
Exceptional
Katherine Tue, 20 February 2024
Absolutely terrible. Buyer beware.
Liked: This was one of the worst hotel experiences I've ever had.
Disliked: After waiting to pick up keys at the front desk for 45 minutes, when we finally got to the desk, our keys were not ready. Then they gave us the keys to someone else's room. After hauling our luggage and baby stuff up to the second story we got to a room occupied by someone else! They did nothing to make this right, I don't think we even got an apology. There was no way to trust that our belongings were secure in our own room if a mistake like that could happen. They found us a new room two buildings over so we had to haul all of our things over and up another flight of stairs and wait 20 minutes for bellhop to bring us new keys. This is just the tip of the iceberg. I would never stay here again and feel completely robbed. It's funny they claim to care about guest satisfaction but I have not heard back regarding my direct complaint to hotel management.
Deborah Mon, 19 February 2024
Exceptional