The Westin Philadelphia Guest Reviews
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|0.6 miles from Philadelphia centre|
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Susan, Jacobus, visiting Tower Theater Upper Darby Sat, 25 July 2015
I could go on and on - from a parking attendant who ran 1 1/2 blocks to give correct directions. To the clean comfortable rooms, delicious drinks and food at the bar, the security, and fabulous area of town. Would never stay anywhere else when in town - thank you!
Liked: The hotel staff was amazing! Jamille Diggins was a cut above any hotel staff I've encountered. So friendly - he went above and beyond to correct the above items. He made me feel like this was home and they were family members trying to make my stay warm and wonderful!
Disliked: Old wash cloth still in bathroom and snack container opened.
Verified Hotel Guest Mon, 7 October 2019
Liked: The staff accamodated our room request with no problem. Check in was easy and staff was very pleasant.
Jill Mon, 7 October 2019
Liked: Location in central Philadelphia, near everything I needed. Also, they let me check in at 9am!
James Tue, 1 October 2019
Liked: Good location and very comfortable.
Disliked: AC quit in middle of night twice and began to swelter under those ridiculous comforters which force everyone to lower sleep temp to the meat locker level. Can't open windows, alas. This concern of course is applicable to many really most "luxury hotels."
David Sat, 28 September 2019
Had a wonderful time
Liked: EVERYTHING WAS GREAT AND HOSPITALITY WAS EXCELLENT
John Wed, 25 September 2019
Disliked: Room small and uncomfortable. Hot and stuffy. Air conditioning did not work and had manual fan that was loud . Curtains did not completely close allowing light from outside hallway. Lobby area not conducive to sitting or reading.
Anthony Wed, 25 September 2019
Liked: We were impressed with the time and interest that Anthony Russel invested in our inquires. He was consciousness, respectful and very understanding. His recommendation made our stay productive and enjoyable.
Roberta Wed, 18 September 2019
Business, relax, sightseeing
Liked: The location just one block from the most lively area of Philadelphia close to nice shop and restaurant and just 10 min walk from my customer HQ. A special remark to Ana at the bar she was really professional and friendly in a delicate way that I have really appreciate
Disliked: The bar and main reception area have nearly no windows so you can not enjoy the nice sunny days outside when having breakfast, lunch or just waiting for a friend to have a drink at the bar
Peter Fri, 13 September 2019
Quindara Wed, 28 August 2019
Vincent Mon, 26 August 2019
Liked: Location was great. Big room. Very clean
Disliked: The water pressure was horrible