I could go on and on - from a parking attendant who ran 1 1/2 blocks to give correct directions. To the clean comfortable rooms, delicious drinks and food at the bar, the security, and fabulous area of town. Would never stay anywhere else when in town - thank you!

Liked: The hotel staff was amazing! Jamille Diggins was a cut above any hotel staff I've encountered. So friendly - he went above and beyond to correct the above items. He made me feel like this was home and they were family members trying to make my stay warm and wonderful!
Disliked: Old wash cloth still in bathroom and snack container opened.

Exceptional

Liked: Location
Disliked: Parking was very expensive.

Exceptional

Liked: Staff was wonderful, especially Barbara. She made my birthday weekend amazing!!! Great stay , my husband and I loved the Westin!!

Exceptional

Liked: nice location
Disliked: no fridge or microwave in the room

Pleasant

Pleasant

Disliked: After finding out about a family emergency and have to decrease the length of my stay the hotel would not reimburse me for the nights I was not there. Not a great policy.

Comfortable Hotel with Friendly Staff

Liked: The Westin Philadelphia is a beautiful facility: very clean, friendly & helpful staff, and comfortable rooms. We did not eat at the hotel, but there was plenty of restaurants nearby to choose from. Getting a cab was no problem either. The Westin adjoins a Food Court / Shopping Center making it very easy to get a quick meal (as long as it was before 7 pm).
Disliked: The room rate was a little more than what we normally spend, but it was not unusual for similar hotels in the area.

Very good

Liked: Great location
Disliked: No complaints