We would like to thank the Westin for a beautiful stay in the luxurious room for our Anniversary with an upgrade at a discounted rate. The hotel is very clean, well set up, and staff are extremely nice and helpful. Close to Parliament Hill, seen from room and across the street from Winterlude. The brunch at their restaurant is absolutely great with good service. Would recommend to friends and family any time and will be returning for future celebrations.

Liked: Beautiful rooms; great service.

Exceptional

Very good

Exceptional

Very good staff support during...

Good

Normally I love staying here...

Liked: One person working buffet on September 2 was exceptionally kind in hotel restaurant.
Disliked: Piping issue with toilet the entire stay just ruined it for me. When flushed it would make the worst loud noise in pipes, and bedroom, like it was going to erupt. Don?t know how staff could not notice when cleaning. Tried to upgrade. No rooms available. During middle of night one evening of stay it started making a loud siren noise. Sounded like a fire alarm and immediately woke us up. Went away after I flushed it! Also, no regular coffee packs in room for entire stay, only decaf.....apparently they ran out. Small things but irritating.

Good

Exceptional

Comfortable and nice

Liked: Location and everything
Disliked: N/a