The Westin National Harbor

Exceptional

Good

Liked: Nice location

Superb

Disliked: The toilets are too low they need to 17 inches high to accommodate your customers.

Exceptional

Exceptional

Liked: The location was perfect. Close to food,parking, shopping, and anything else you'd need. The staff was great.
Disliked: N/A

Good hotel with friendly staff...

Liked: Comfortable spacious room with good bed. Airconditioning functioned flawless as well and made no noise. Good food in the restaurant and friendly staff. Very nice location nearby the river and harbor - very nice to walk around and I felt very safe as a woman travelling alone. I was attending a retreat at the Gaylor convention centre and the Westin was very closeby.
Disliked: At one day there was a mix up with my room in the computer and someone else entered my room in the evening. That was not ok, but they apologized elaborately for the inconvenience. Also 1 evening I ordered room service. It took almost 45min (max time was said 30min£ and my food was cold. Again they apologized but not very nice since I was tired and hungry.

Some good, some not so...

Liked: View of Potomac river. Food in restaurant was very good and portions excelkent
Disliked: Front desk staff (woman) snooty and not very helpful. Help from the man on pm shift very good. Charged over $700 for third day of 3 day stay. Absolutely REDICULOUS charge for a Marriott Bonvoy member

Exceptional

Liked: Accommodations were exceptional.. Service was great!

Exceptional