Name: The Westin National Harbor
Address: 171 Waterfront Street, Oxon Hill, MD
Telephone: (888) 416-0458
Rating: 4.25

The Westin National Harbor Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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It served my family’s needs.

Liked: The location and service was awesome.
Disliked: The picture displayed a pool, however there was no pool. The toilet height was not made for a 6”3’ male with challenged knees. The cost of parking was higher than the published rated on the website.

Our holiday stay was pleasant...

Liked: Location was convenient and presentable.
Disliked: No microwave in room

Disappointing

Liked: I like the cleanliness of the property
Disliked: The fact that I wasn’t told that parking was so expensive and it was very misleading.

Great customer service and easy...

Liked: Clean, nice views, close to everything!

Passable

Superb

Liked: Location

Exceptional

I love this hotel

Liked: It was very clean!!!!
Disliked: Nothing everything was perfect

Exceptional

Liked: Ambience
Disliked: Price

Pricey, Good location

Liked: It was in a great location with all the eateries and shops. I love that part about it. The staff was really friendly day and helpful.
Disliked: On the morning of checkout at 8 a.m., the housekeeper came busting in our room, stating she was there to clean. Checkout was not until 11 a.m., so we asked her why she was in our room, breaking our sleep this early in the morning. She just walked out. When I finally did checkout, there were other guests complaining about the same problem. I am not sure if those guests were on my floor and had the same housekeeper, but we were all complaining. The hotel gave us free breakfast for $40, which I thought was a cop out. I paid $400 a night to stay in that hotel. I couldn't check in until 4 pm. and had to be out by 11 am. They should have but that towards my bill. For the price it was not worth it!