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AustraliaThe Westin National Harbor Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Cindy Wed, 13 August 2025
Good hotel with friendly staff...
Liked: Comfortable spacious room with good bed. Airconditioning functioned flawless as well and made no noise. Good food in the restaurant and friendly staff. Very nice location nearby the river and harbor - very nice to walk around and I felt very safe as a woman travelling alone. I was attending a retreat at the Gaylor convention centre and the Westin was very closeby.
Disliked: At one day there was a mix up with my room in the computer and someone else entered my room in the evening. That was not ok, but they apologized elaborately for the inconvenience. Also 1 evening I ordered room service. It took almost 45min (max time was said 30min£ and my food was cold. Again they apologized but not very nice since I was tired and hungry.
Joseph Wed, 13 August 2025
Some good, some not so...
Liked: View of Potomac river. Food in restaurant was very good and portions excelkent
Disliked: Front desk staff (woman) snooty and not very helpful. Help from the man on pm shift very good. Charged over $700 for third day of 3 day stay. Absolutely REDICULOUS charge for a Marriott Bonvoy member
Gregory Sat, 9 August 2025
Exceptional
Liked: Accommodations were exceptional.. Service was great!
Levy Fri, 8 August 2025
Exceptional
Reynolds Mon, 28 July 2025
Superb
James Mon, 28 July 2025
Superb
Victoria Thu, 24 July 2025
Exceptional
Tami Thu, 24 July 2025
Good
Liked: Great location and view of the harbor!
Shields Tue, 22 July 2025
Passable
Liked: Bring the pool back and add parking
Disliked: The elevators smelled brought to staff attention several times.
Tony Tue, 22 July 2025
Poor
Liked: The location was nice.....a little congested but was to be expected.
Disliked: Didn't like the parking options. Could have been explained that parking would cost every time you leave. Also had a discrepancy with my initial reservation. I was under the impression that I had booked a room with a sofa (pull out).....and when inquiring about it....I was kind of brushed off as to trying to accommodate or explain a reason as to why.
