The Westin Nanea Ocean Villas Ka'anapali, Lahaina

Miserable

Liked: It was a hopeless faulty towers experience where staff were both incredibly unhelpful, unwilling to assist, didn’t know what they were doing etc. I really would not recommend this accomodation as value for money. You expect at this price range a luxury experience and it was anything but.
Disliked: Completely understaffed.

Superb

Exceptional

One of the best resorts...

Liked: VERY Nice hotel/time sharing complex.Friendly and helpful staffNice beach - a bit too much waves for kids that don’t swim.modern, fast internet, very quiet Fully equipped apartment with washing machine and tumble dryer
Disliked: unclear cleaning instructions - when and what will be cleaned ???daily / every other day ?

Maui is a beautiful island!...

Liked: The room was spacious and very comfortable for our family of 4.
Disliked: our departure flight was scheduled to leave several hours after checkout, and I was told we could use the gym facilities to freshen up before leaving.I was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day. My family and I attempted to rent a cabana only to be told there were non available (it would have been nice to be told to reserve in advance), so we needed up poolside for 5-6 hours. After a long day in the sun we headed to the gym shower to clean up, & soon discovered several other families had the same plan in mind. Needless to say, the tiny locker room with one shower was too small to accommodate more than 1-2 people at a time. Unfortunately, this was a less than ideal way to end a very nice vacation in beautiful Maui.

Relaxing and fun

Liked: We loved the beach. There was a few days it was too rough but other than that we got to see fish and turtles! The pool was a little cloudy but it was a great temp and the staff was very nice.
Disliked: Pricey! The food at the bar was not good at all. Considering how much you pay you should get good food. In addition, room service was not an option.