The Westin Mission Hills Resort Villas Palm Springs

Liked: Your team was very good. Polite, always willing to provide assistance. Villa was clean and very comfortable.
Disliked: Requested a one hour extension for checkout which was declined.

Exceptional

Liked: Villa was very clean, hot tub and bed were comfortable and nice. Location of the villa was nice and quiet to relax in. Would stay again!
Disliked: N/A

Exceptional

Good

Passable

very comfortable.....great location

Liked: no breakfast

Fun family trip

Liked: Good location, nice facilities- Security did a nice job taking care of issues with pot smoking and drunk people being vulgar at the pool.
Disliked: A bit dated in the rooms, but not enough to be distracting.

If you’d like to include...

Liked: Here's a revised version of yourMy family and I visited for a vacation with about 26 of us in total, each family having their own room. We noticed we were the only Black guests at the property. I appreciated the spaciousness of the resort, but unfortunately, the jacuzzi in my room didn’t work; the stopper kept popping open, preventing the water from staying in. Additionally, we were disappointed to find that we couldn’t play music by the pool, which is usually allowed at most resorts. Two large security guards approached us and rudely instructed us to turn it off, and they continued to patrol our area. When I called the office to ask where we could dispose of our trash, the staff member told me to leave it at the front door, assuring me it would be picked up. However, when we checked out this morning, the trash was still
Disliked: My family and I visited for a vacation with about 26 of us in total, each family having their own room. We noticed we were the only Black guests at the property. I appreciated the spaciousness of the resort, but unfortunately, the jacuzzi in my room didn’t work; the stopper kept popping open, preventing the water from staying in. Additionally, we were disappointed to find that we couldn’t play music by the pool, which is usually allowed at most resorts. Two large security guards approached us and rudely instructed us to turn it off, and they continued to patrol our area. When I called the office to ask where we could dispose of our trash, the staff member told me to leave it at the front door, assuring me it would be picked up. However, when we checked out this morning, the trash was still there. Overall, our experience was less than satisfactory

Good

Liked: How helpful staff was to assist my almost 91 year old mother. The privacy. The staff.
Disliked: No continental breakfastNo airport shuttleTOO EXPENSIVE

Good