The Westin Michigan Avenue Chicago Guest Reviews
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Jenny, Palatine
Nice room and convenient location for a quick overnight stay.
Liked: Location.
Amy Sun, 29 June 2025
Pleasant
Allison Wed, 18 June 2025
It served its purpose but...
Liked: Beautiful hotel and friendly staff
Disliked: My room had a foul odorMy tv must have been against the bed of the room next to me because as soon as I turned it on, although it was only on 5 which was not loud the person next door began beating in my wall.
Linda Wed, 18 June 2025
Fabulous, centrally located hotel.
Liked: The hotel is situated right in the centre of Chicago within walking distance of the beach and across the road from The John Hancock Centre and Bloomingdales! The breakfast is outstanding and the staff are all so friendly and helpful.
Disliked: I liked everything!
Simon Wed, 18 June 2025
Good
Liked: Good staff and great location
Disliked: The location
Seagull Tue, 17 June 2025
Very good
Liked: Staff welcoming and helpfull
Disliked: Breakfast was included with booking.com however the hotel didn't know about it so we lost time sending emails and proving that our breakfast was included.
Anonymous Tue, 17 June 2025
Overall stay was great.
Liked: Location was excellent! Wait service was excellent, friendly and accommodating.
Disliked: Toilet seat did not fit the bowl and kept slipping when you sat on it.
Joan Sat, 7 June 2025
Excellent
Liked: Everything
Disliked: N/A
Anonymous Wed, 4 June 2025
Exceptional
Liked: Very clean and close to everything
Kenneth Sun, 1 June 2025
Disappointing
Liked: Clean.
Disliked: When I put free parking and free breakfast in search this location popped up. Even description. Parking cost 65.00 across the street per day. Valet was 85.00 per day. No free breakfast. Said 35.00 per person per day. Won't fall for their lies again
Joseph Sun, 18 May 2025
I will come again
Liked: Location
Disliked: Nothing