The Westin Michigan Avenue Chicago Guest Reviews
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|1.5 miles from Chicago centre|
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Jenny, Palatine Fri, 25 January 2013
Nice room and convenient location for a quick overnight stay.
Krystal Sat, 10 November 2018
Was a fast stay.
Disliked: Wasn?t clean
Camilla Mon, 5 November 2018
Rebecca Mon, 5 November 2018
Nice clean hotel. Friendly staff!...
Liked: The hotel was clean. The staff was very friendly. The bellman, Javontae was a polished professional. He was very polite and offered his assistance in any capacity. The check-in and check-out process was very quick and efficient.
Disliked: We have stayed at many Westin properties because of the "Heavenly Beds" in years past. We also purchased a mattress set 10 years ago. Well this time the bed was NOT heavenly. It was terrible. It was the worst bed I had ever slept on in a hotel. The bed was like sleeping on a piece of plywood and the pillows were even worse. We will not stay at a Westin property ever again.
Christi Tue, 30 October 2018
Ben Sun, 28 October 2018
I will come back.
Liked: A very nice operation. Excellent room service and staff. Great location.
Disliked: The cost of parking. Way way too high!!!
James Tue, 23 October 2018
Liked: The location was acceptable.
Disliked: This is anything BUT a 4.5 star hotel. Westin's I've stayed at in the past have been relatively nice and I could accept them as a 4 to 4-5 stars. This was not even close. Rude staff, non working elevators, scratchy sheets were A total disappointment.
Verified Hotel Guest Tue, 9 October 2018
Disliked: The room was extremely small and claustrophobic. Lamp on bedside table had nowhere to be plugged in and thus didn't work. Very disappointing and unacceptable level of room for the price. Will not be using your site again.
Larry Mon, 8 October 2018
Alexis Mon, 8 October 2018
Disliked: Value for money very low, noisy, only 2 breakfast coupons despite a reservation made for 4,...
Damien Sun, 7 October 2018
Not Worth The Money At...
Liked: Eggs were good
Disliked: The covers on the bed were not clean at all and had stains on them. Very Nasty. The TV channels barely worked due to a thunderstorm. I would think that for the money spent that there wouldve been better tv signals then that for the guest.