The Westin Memphis Beale Street Guest Reviews
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|0.8 miles from Memphis centre|
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Miranda Sat, 12 June 2021
Santee Sat, 12 June 2021
Regina Fri, 11 June 2021
Diane Tue, 1 June 2021
Liked: Convenient to Beale Street
Disliked: Nothing special. Their restaurants closed, I guess due to Covid. Encountered 2 staff briefly who were very friendly. Paid $250 for one night for convenience.
Aree Tue, 25 May 2021
Liked: Great location, nice room with separate tub/shower, nice lounge area with bar.
Easter Mon, 24 May 2021
Very disappointed in this hotel.
Liked: Location was great; bed was ok.
Disliked: My first clue that the property was not well maintained was the carpets in the front entry were dirty. When I arrived at my room there was dirty carpet; water backed up around my ankles in shower; toilet for toddler was too short and I dreaded using it. Also dreaded taking. A shower because the stall floor and walls were dirty. The carpet needs to be shampooed or removed. Someone left a dirty drinking glass on the table in the lobby on the floor where I stayed on the second night I was there. I stayed four nights and the dirty glass sat on the table in the lobby near the elevator from the second night I was there until the day in left. The food was dreadful; ordered breakfast and they brought the wrong items. The croissant was cold and the everything else looked old, cold and nasty so I couldn?t eat it. My bill was tabulated incorrectly (so check your receipts); the charges were $12 and $4 which should have been a subtotal of &16; but their subtotal was $19 and the. They added taxes and room service charges. The total bill was over $25.00. The amount was not the problem, it was the fact that they padded the bill an extra $3.00 and it would easily be missed because you would think the calculator would be correct. The front test immediately took the charge off of my bill. But, the young lady said she was removing the charges because I was not satisfied with my meal. I told her that is not the reason I was complaining about my bill. It is because it was calculated incorrectly, not because I didn?t like the meal. Ultimately, I will not recommend this hotel. Great location and very friendly staff but hotel not well maintained and obvious money trap. Very disappointed in this hotel!
Jamiliah Thu, 20 May 2021
William Tue, 18 May 2021
I enjoyed everything
Liked: It was nice and in a great location
Michael Sat, 15 May 2021
Disliked: Somewhat crowded
Lashonda Fri, 14 May 2021