The Westin Kansas City At Crown Center Guest Reviews
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|1.4 miles from Kansas City centre|
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Joshua, Neosho Mon, 1 June 2015
The room was super nice and cozy. Had a great night's sleep here!
Liked: They had free breakfast for two if you checked out early.
David Fri, 22 September 2017
Liked: Great hotel with excellent service! Great location, walking distance to lots of attractions!
Disliked: Room service was outrageously expensive, not much of a complaint considering there are plenty of restaurants in Crown Center.
Verified Hotel Guest Fri, 22 September 2017
Liked: Bathrooms were nice.
Disliked: Rooms seemed old
Erik Fri, 22 September 2017
Liked: The location
Disliked: The room that we were put in, we're different from the other people that booked other ways. Our room was outdated. Not satisfied
Benedicta Fri, 22 September 2017
Liked: Nothing overpriced and they charge for everything even the gym which should be free to all guests considering there rates
Disliked: Yes being treated like a second rate guest and almost being kicked out of the hotel at 11:30pm the last night of our reservation was not fun.Them being threatened to be arrested because I was trying to explain to the MOD that we prepaid he didnt care
Dustin Fri, 22 September 2017
Liked: We enjoyed the location and the lobby the most. The 4 star level has to be best off of the lobby and not the hotel rooms.
Disliked: The rooms were the most disappointing. Having stayed at Westin properties before this one feel way short. Beds very hard compared to the Heavenly bed at other Westins. Also very noisy, could hear people talking and running on floors above us.
Elizabeth Fri, 22 September 2017
Liked: The location was fabulous right next to Hall's Department store, the ice rink and wonderful dinning opportunities.
Disliked: I did not like that you were charged to use the pool.
Blake Fri, 22 September 2017
Liked: It had a lot of great places within walking distance to visit and shop.
Disliked: There were ants in our room and everything costs extra.
Jared Fri, 22 September 2017
Liked: The Westin from top to bottom was beautiful, very well laid out, and the view was outstanding.
Ronnie Fri, 22 September 2017
Angela Fri, 22 September 2017
Liked: night kitchen staff was fantastic. He worked very hard to get our room cleaned and moved us to one that was cleaner. Beds still dirty but he fixed them. night mgr agreed to move us.AM Mgr gave free breakfast.
Disliked: Long black and short hair between the mattress covers and the mattress on BOTH beds. We left, they changed them. Upon return, it was still there. Also a purple puke stain on carpet next to bed. Next room hair under pad & urine on back of toilet. Sad.