The room was super nice and cozy. Had a great night's sleep here!

Liked: They had free breakfast for two if you checked out early.

Exceptional

Very good

We will be back monthly...

Liked: Bar/restaurant food and service -excellent.The welcoming of my dog -also excellent
Disliked: It becomes difficult to walk the dog later at night due to the number of homeless tucked in and sleeping at the side of the building where the dog area is located - we have been approached in a not nice way on several occasions

Superb

Liked: The location was perfect and the hotel room was quiet. Elevators were plentifull and in working order so we never had to wait long.
Disliked: The price is quite high, almost as costly as a resort hotel room.

Exceptional

Over all it was a...

Liked: Check in and check out was very easy. The room was much bigger than I expected it to be.
Disliked: Elevators were hit or miss we were on floor 7 the Elevator took us to floor 8. The breakfast was very basic the same thing you can get at a cheaper hotel. Even though we were given vouchers for breakfast I was still charged.

Overall, we enjoyed our stay...

Liked: All of the hotel staff was extremely friendly including the maid in the hallway (that alone made our stay more enjoyable) Our room had noticeably been updated and was very clean and nice. We will plan to stay at this hotel again in the future.
Disliked: Our room should have had a nice (north) view of Kansas City, MO. However the large window to view the city was very dirty, so the actual "view" we had was unfortunately not that good. Would have liked it much better if the window had been cleaned. One other thing we didn't like was a pretty loud humming noise of the air-conditioner (or some other electrical appliance) in the room. That made sleeping difficult for one of us, but the other room guest was ok with it.

Overall, I would rate the...

Liked: Our room never got cleaned. Although we received an apology. We had two kids in a room with trash and dirty linen
Disliked: Housekeeping doing their job!

Disappointed!

Disliked: Stayed for 2 nights. For $600. And our bed can't be made??? and no towel change???...because we didn't stay 3 nights. I'm sorry that was a good excuse during covid times but covid times are over and American hotels are taking advantage of the covid changes. We were just in Europe for several weeks (some Marriott properties too) and every day we had full service and that's what we pay for. For $250 +taxes equaling $300 per night, I feel as thought the least service you can provide is making up the bed and fresh towels. Service industry is definitely not servicing up to expectations. Your property doesn't deserve 4 stars!