The Westin Indianapolis Guest Reviews
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|0.3 miles from Indianapolis centre|
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Leah Mon, 19 October 2020
Nice comfortable and clean
Liked: Breakfast and service given was very good
Disliked: Well due to coronavirus spa was closed which is why we stayed. Had asked ahead of time if available was told yes..also rooms were outdated especially bathroom faucet was not secure and toilet was very slow to flush and low to ground to get up.
Juan Fri, 16 October 2020
Ann Sun, 11 October 2020
Twana Sun, 4 October 2020
Samuel Fri, 2 October 2020
Alexis Wed, 30 September 2020
Liked: The location was near attractions and activities.
Disliked: The room was not what was to be expected in comparison to other Westin stays at different locations. The fountain view was not how it was framed when positioned by the front desk. Upon arrival the room had an odor that was not pleasant. The bathroom facilities were limited in space and only contained one bath robe. The floor in which the room was located was heavily populated and quite honestly it didn't seem like social distancing and keeping guest separated was a high priority during my visit. The primary reason for our selection of the hotel was due to the pool that was offered by the site; but it was later revealed that the pool was primarily for physical activity and not leisure in addition to the poor facilities and limited signage and direction leading to the pool. Lastly, a charge higher than the price of the stay was applied to my card which I understand was done as a security measure for insurance by the hotel but this was done without any representative informing me of this factor. It wasn't until I reached out to a representative that this was further explained.
Clifford Wed, 16 September 2020
Anonymous Fri, 11 September 2020
Liked: The location was perfect. Right in the heart
of Indy and walking distance to nightlife. They were very attentive to our needs. We did not have a remote for the TV in our room so we called down and they had someone bring one up within 5 minutes.
Pauletta Sun, 6 September 2020
Aleissa Mon, 24 August 2020
Was our 5 yr anniversary...
Liked: Well the room we got didnt have a super great view like we wanted but the room was very nice
When we checked in it was super busy and the doorman kinda was rushing us to park when we were waiting on a trolly cuz they ran out and thought that was a lil rude
Then when I went to check in same kinda feel was feeling rushed he did act alot more polite about it
Also didnt know they didn't have free internet
Unless u had a membership with them which I did but still.....was a suprise
Location. Was great other than we didnt have a room with a decent view.......which I requested and was told it would happen
The room was very soundproof hardly heard the pple in hall and the neighbor rooms
Or the music below
.......might try another hotel next time
Disliked: Well I asked for a room with a view we got the 15th floor but not a good view at all They didn't have a trolly when we 1st pulled up and we were having to wait but kept being rushed by vallet to move when we were waiting on a trolly We ended up parking and getting a trolly once we got to main floor was so much more stressful than needed..... Check in at the desk kinda felt the same was rushed and busy....... Xxx