The Westin Houston Medical Center/Museum District Guest Reviews
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Write a review
Oleksiy Tue, 22 April 2025
very nice place to stay...
Liked: Very clean property with great staff and funny elevators
Disliked: if you are by car - parking costs are inadequate
Petra Mon, 21 April 2025
Will definitely stay here when...
Liked: Spotless, luxurious, well appointed hotel. Great elevator system, great friendly service.
Brittany Sun, 20 April 2025
Good
Laura Sun, 20 April 2025
Front desk and greeter, very...
Liked: I attempted to eat breakfast. I was seated, and waited several minutes. Despite a near empty restaurant, and several staff, no one came to acknowledge or take my order. I left and went down the street to Starbucks.
Disliked: Shower head is poor, lack of spray and no adjustments. Lighting in bathroom and room insufficient. Had to manually unplug the decorative light as it was not connected to a light switch.
Lene Sat, 19 April 2025
A pleasant stay
Liked: The pool area with comfortable sofas and table service.
Disliked: That you did not have fresh juices…
Cashella Tue, 15 April 2025
Very good
Louis Tue, 15 April 2025
Exceptional
Liked: How the staff was friendly and the rooms were comfortable giving you a peace of mind and great sleep after long work day
Disliked: That i couldn't stay longer
Cynthia Mon, 14 April 2025
Exceptional
Jayden Mon, 14 April 2025
Superb
Alexandria Sun, 13 April 2025
Valet from Hades
Liked: Clean and appointed as I expect a Westin experience to be
Disliked: Arrived at 8pm. The valet parking is atrocious. I understand the proximity to the hospital means limited space but a better experience could be m have been had. Double parking while unpacking luggage, multiple guests in one vehicle, whilst in the busy street is not an ideal scenario. We decided to let one person get out of the car, check in and get keys, then we left. We didn't even unload our luggage. We returned after 11pm and the valet was a much better experience. I didn't care for paying over $50 for parking after the way valet was practiced but..... Self parking was not an option after