The Westin Hamburg

Exceptional

Superb

Liked: Super good hotel location we had a nice view. Staff are nice and accomodating
Disliked: Just saying that...they had 2 reception and have to proceed to 8 flr if you come late for check in. (For info)

Hotel with a big PR...

Liked: Staff were all greatRooms large, the blackout curtains dont fully blackoutNespresso machine was useful and the bottled water and tiny fridge
Disliked: Pillows!!! far too thin and zero neck support, what is wrong with all these hotels. In japan they give you soft and firmer options. Westin need to come up with better pillowsThere is no sheet between body and comforter, I didnt expect that. The big issue is the awful comforter, its 100% polyester, so the heat and body sweat from the man made fibre is the worst, why on earth doesnt a brand like this have natural comforters, its basically the same as the cheapest awful chains in the uk but at these prices. I took out the comforter and used just the cover. Not ideal and also with no sheet whose sweat from the night before is next to me? yukThere are places to eat in the local area, sadly its pizza and Italian mostly which I avoid like the plague, alot of locations is going this way :(. Pizza is not dinner,

World class comfort & wonderful...

Liked: Comfortable beds & room, stylish, fabulous views, superb pool, small window area opening for fresh air within the vast wall to ceiling windows (ie not a completely sealed in environment). Closeness to Elbphilarmonie and the highlights of Hamburg.

Superb

Superb

Gem of Hamburg

Liked: This is a great hotel in a good location. Very closed to metro station When we arrived, the hotel's concierge, Mr. Franky, greeted us and helped us with whatever we needed. Mr. Franky made us feel very comfortable and friendly.We were celebrating our 25th wedding anniversary, and Ms. Jackeline upgraded our room at a special price.The welcome was really sweet from her as was the cake that was waiting for us as a gift in our room.Very nice interior pool , nice bar and very good breakfast !Need to say that we are excited for both Westin Hamburg and Hamburg city . for sure , we will be back ❤

Great location and magnificient building

Liked: Location, building architecture view from the room

Exceptional