Good

Liked: Modern room with plenty of space. Great view of the city and perfect location. Coffee machine and fridge in room.
Disliked: The pool and spa looked a little dated and the changing facilities were quite basic. Overpriced for what it was.

Liked: An amazingly nice gym/pool

Liked: Staffs are so nice and kind all the time

Liked: The staff and location were great
Disliked: They only have 2 elevators it takes you forever to get to the lobby or ground. I waited 20 mins it was ridiculous. The food for room service is awful. After a long day out I wanted to relax and enjoy a meal in the room....it was awful.

Liked: Can't beat the location, room was great and the view from the room was incredible.
Disliked: Room needed a little minor maintenance, light in the bar area was. Runt out and bar doors wouldn't quite close properly. Very minor issues things that I believe should be 100% when staying at a top notch hotel. Definitely not a big deal though.

Liked: Location was great for Granville Street.
Disliked: It was under renovations. Jack hammering at 8:30 am was a drag

Liked: the location was the reason we booked this hotel. Close to everything we wanted to do
Disliked: The hotel would have been better if we had known it was under construction, there was no restaurant or bar available during construction

Liked: The hotel staff was incredible accommodating and friendly. They went out of their way to make sure I was comfortable and had everything I needed.
Disliked: I think the room could have been slightly cleaner. The bathroom toilet paper was very low, the toiletries (lotions/soaps) had not been replaced from the last guest, and the glasses in the bathroom were covered in dust.

Liked: The room was beautifully appointed. Beautiful furnishings. Extremely clean. Bathroom has heated floors which was a surprise and so appreciated. This hotel greatly exceeded my expectations. Staff very friendly and helpful.
Disliked: Nothing.