I guess I should have read the fine print. Extra charge for parking - well OK. Extra charge for WiFi too? Really? And extra charge for a local call? Wow. Not happy. Then the final straw was no hot water to shower in the morning. But they were nice enough to not charge us for the local call we had made and decided to not charge us for parking, So that we didn't have a poor experience.

Liked: Location.
Disliked: No hot water.

Superb

Good

Liked: Extra comfy beds, friendly staff
Disliked: Nothing

Great

Liked: Valets, front desk staff were very polite.

Liked: Staff were friendly beds were comfortable room service
Disliked: Room was older, carpets did not appear clean at time of check in, slight must smell to room

Liked: The location within walking distance of riverfront parks was excellent to enjoy early spring weather. The staff were friendly and accommodating.
Disliked: At present, due to repairs for a water leak, this hotel did not meet our expectations for a 4 star hotel, even at a reduced price- pool and hot tub availability at a hotel across the street, and the room and plumbing need updating.

Exceptional

Good

Okay

Liked: Staff was friendly
Disliked: Room was just ok Bed wasn?t comfortable

Liked: The location