The Westin Denver Downtown

We stayed overnight on a Saturday for the Eagles concert. Excellent service checking in, at the valet and through room service. The late night menu was very slow (took 2 hours when we expected 30 minutes and I had to call twice). But other than that it was wonderful. We will definitely go back!

Liked: Beautiful rooms; great views; food was great.
Disliked: Room service was slow late night.

Passable

Liked: Comfortable bed, lounge area, water and coffee in room.
Disliked: We were first given an ADA compliant room, which was not requested or necessary, with a very small bed. After the a long day of travel, we settled in bed to find that the closet light would randomly turn on and off all night long. The phone was inoperable and I had to search the phone number and use my cell phone to contact Concierge. Staff was friendly and moved us to another room at 1:30amWe also did not receive any housekeeping the whole trip even though they said they would come to our room while we were at the pool. Thus we had no coffee, clean towels, etc. Staff did deliver a bag of clean towels, coffee, and water, but still no housekeeping even the next day.No Wifi was provided, even though I'm a Marriott member.Additionally, no clean pool towels for nearly 3 1/2 hours and we got there early in the morning. The area filled and still no towels, or proper anticipation of a busy holiday weekend.

It was nice but I...

Liked: The location and staff were friendly. The bed and pillows were comfortable.
Disliked: I thought the room could've been a bit cleaner. The floor around the bed needed to be vacuumed and the bathroom had hair in the shower. A fan in the restroom would be a nice touch as well.

Superb

Superb

Very good

Superb

Exceptional

Excellent place to stay

Liked: I prepaid the breakfast. It is good decision to do so since it’s delicious and save time to get breakfast elsewhere. The location is convenient and have free bus to travel around the city.
Disliked: None

Exceptional