The Westin Dallas Fort Worth Airport

Good hotel but is a...

Liked: I loved how close it was to everything. The hotel was very clean and room was clean as well
Disliked: It was a bit older of an hotel. We also had the faucet in our room not work properly as it was dripping when we walked in. We couldn’t turn it all the way off so heard the water dripping all night.

Superb

Best quality price stay around...

Liked: Clean, very good quality mattress

Very good

Liked: Once we arrived at the hotel, almost everything was fine.
Disliked: The hotel staff gave us a bogus excuse about the shuttle van being late and then unavailable. I had to spend $40 on a ten- minute Lyft ride. The shuttle van would service terminal C, but not terminal A.

Good

Helpful

Liked: Staff was very accommodating, kind, and understanding of our situation

Exceptional customer service with Rory...

Liked: After an exhausting and frustrating day of cancelled flights, Rory at the Westin went above and beyond to create a restful and exceptional stay at this hotel. He didn't have to but he did! It was a pleasure to encounter a good human at check-in. He paved the way for a fantastic experience at the Westin. Thank you, Rory! :)

Exceptional

Liked: Amazing location and staff

Very good