The Westin Copley Place Boston Guest Reviews
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Christopher, Litchfield, visiting Top of the Hub
Liked: Great hotel. Local to the city. You can travel through the mall to get to where you need to go. The hotel is very clean and well worth the money spent.
Disliked: Parking is minimal. They directed me to a close by parking garage. It turned out to be cheaper in the long run.
Olga Fri, 4 July 2025
Exceptional
Aimee Thu, 3 July 2025
A great location for a...
Liked: Clean and well appointed. Very comfortable!
Pietro Thu, 3 July 2025
Decent not more than that
Liked: Location
Disliked: WiFi wasn’t great when it was working.Tv did not work for the 3 days I was there
Effy Wed, 2 July 2025
Superb
Donna Mon, 30 June 2025
Very nice hotel, I would...
Liked: Clean & comfortable.
Disliked: The tv did not work properly.
Nasser Mon, 30 June 2025
Good
Liked: The hotel delivers on the basics, but the overall experience felt more like a high-turnover business operation than a welcoming stay. Check-in was quick, but lacked any warmth or personal touch. Staff interactions were polite yet distant, with everything handled in a mechanical, transactional manner. It felt like the kind of place designed for short, utilitarian stays—efficient but uninspiring. While the room was functional and clean, there was little sense of hospitality or attention to individual guests. Ideal if you just need a place to sleep and move on, but not the kind of hotel that leaves an impression.
Dave Mon, 30 June 2025
Superb
Liked: Great hotel staff, perfect location to enjoy the city and walk. Would stay again.
Disliked: Only issue we had the hotel was having a system wide hotel issue with the TV. We had no TV in our room but the staff accommodated us with a credit to our room. It was an inconvenience to have no streaming or TV.
Carlos Sun, 29 June 2025
Very good
Arthur Sun, 29 June 2025
Good
Disliked: The TV didn’t work
Peter Fri, 27 June 2025
Exceptional