The Westin Cleveland Downtown Guest Reviews
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|0.2 miles from Cleveland centre|
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Michelle, Orrville Sun, 14 August 2016
The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!
Liked: Our room was beautiful and all the workers were friendly and helpful.
Robert, Rochester Mon, 23 November 2015
The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!
Liked: Great, easy experience!
Brooke Wed, 20 October 2021
Anonymous Mon, 18 October 2021
Forrest Sat, 16 October 2021
Timothy Sat, 16 October 2021
Liked: Location and especially the pillows.
Paula Fri, 15 October 2021
Liked: The room was very nice and location was great. The staff was amazing. I would definitely recommend staying at the Westin.
Kathryn Sun, 10 October 2021
Great location with excellent service....
Liked: I had a problem (my issue) with the reservation. The staff was patient and tenacious in resolving the problem! Also, the valet had a great personality and was prompt. Every question we asked was answered thoroughly by staff so I thought they were excellent. Also, the location allows you to walk ANYWHERE in downtown. Comfortable bed and clean room, no issues.
Disliked: Lobby was congested with wedding groups and a bit wild music fans...but, that's not the hotels fault.
Daniel Sun, 10 October 2021
Jeannine Thu, 7 October 2021
Liked: The room was really nice and spacious
Disliked: The bathroom shower tiles need a good scrubbing with mildew cleaner?For the price I paid I believe the cost of parking should have been included
Anonymous Mon, 4 October 2021
Marcus Mon, 4 October 2021
Liked: Size of room
Disliked: More stocked items in room IE snacks drinks