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The Westin Cleveland Downtown eeee - (855) 271-6236
The Westin Cleveland Downtown, 777 Saint Clair Avenue Ne, Cleveland, OH -(855) 271-6236
Area: Downtown Cleveland
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BOOK ONLINE OR CALL - (855) 271-6236
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (806 Ratings)
0.2 miles from Cleveland centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Featuring a restaurant and bar The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` Wheelchair accessible
` On-site parking
` vending machine
` alarm clock
` kitchenware
` 24-hour security
` Concierge services
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Accessible public restrooms
` Audible alarm
` Accessibility meeting spaces available
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Accessible route to fitness center
` Spa/sauna
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

The Westin Cleveland Downtown Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

5

Exceptional - 5 out of 5

Michelle, Orrville Sun, 14 August 2016

The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!

Liked: Our room was beautiful and all the workers were friendly and helpful.
Disliked: Nothing.

5

Exceptional - 5 out of 5

Robert, Rochester Mon, 23 November 2015

The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!

Liked: Great, easy experience!

2.5

Fair - 2.5 out of 5

Albert Sat, 20 April 2024

Passable

0.5

Poor - 0.5 out of 5

Catherine Fri, 19 April 2024

Bad

4

Very Good - 4 out of 5

Robin Fri, 12 April 2024

Very good

Liked: The bed was very comfortable, the room was large, the location downtown was great.
Disliked: Because we were only able to book an accessible room through booking.com, although we didn't need the accessibility, the shower was the hand-held type and the water pressure was so low that I couldn't wash my hair.

4

Very Good - 4 out of 5

Sheyanne Fri, 5 April 2024

Very good

3.5

Good - 3.5 out of 5

Ben Fri, 5 April 2024

It was ok but had...

Liked: The view was nice and the room was quiet
Disliked: The shower was broken.

1.5

Poor - 1.5 out of 5

David Tue, 2 April 2024

Liked: Location
Disliked: Mold on the shower tiles and cracks, chipped paint, sticky bathroom floors, toilet weak flushes,body wash container was empty

5

Exceptional - 5 out of 5

Kaeli Tue, 2 April 2024

Great location, great staff, great...

Liked: The customer service was great. We had a bit of an issue with the parking garage because a kid who didn’t work there tried to scam us $30 cash for parking. But he didn’t work for the hotel and the staff helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated. The view of our room was great and the location was so convenient, we could walk to just about anything we wanted to do!
Disliked: The water pressure one day wasn’t that great but they fixed it fairly quickly

4

Very Good - 4 out of 5

Phyllis Sat, 30 March 2024

Very good

4.5

Wonderful - 4.5 out of 5

Lisa Mon, 25 March 2024

Superb

5

Exceptional - 5 out of 5

Kelly Sun, 24 March 2024

I liked this hotel, and...

Liked: Very clean, newly updated, convenient location.
Disliked: The bed was a little bit hard

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The Westin Cleveland Downtown 777 Saint Clair Avenue Ne, Cleveland, OH