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The Westin Cleveland Downtown eeee - (855) 271-6236
The Westin Cleveland Downtown, 777 Saint Clair Avenue Ne, Cleveland, OH -(855) 271-6236
Area: Downtown Cleveland
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BOOK ONLINE OR CALL - (855) 271-6236
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (812 Ratings)
0.2 miles from Cleveland centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Featuring a restaurant and bar The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Cycling
` Heating
` Fax/photocopying
` WiFi
` Snack bar
` Wheelchair accessible
` Private parking
` golf course (within 3 km)
` 24-hour security
` Accessible parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Wine/champagne
` Visual aids: Braille
` Pet bowls
` Fitness
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Contactless check-in/check-out
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Face masks for guests available
` Invoice provided
` Parking on site

The Westin Cleveland Downtown Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5.0 out of 5

Michelle, Orrville Sun, 14 August 2016

The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!

Liked: Our room was beautiful and all the workers were friendly and helpful.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Robert, Rochester Mon, 23 November 2015

The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!

Liked: Great, easy experience!

4.5

Wonderful - 4.5 out of 5

Shannon Tue, 12 March 2024

Superb

3.5

Good - 3.5 out of 5

John Tue, 12 March 2024

Nice property, great location, but...

Liked: Staff were courteous and polite but request for room cleaning went unanswered two seperate times
Disliked: Attentive cleaning

4

Very Good - 4.0 out of 5

Craig Sun, 10 March 2024

Very good

1.5

Poor - 1.5 out of 5

Isaac Sat, 9 March 2024

Poor

3.5

Good - 3.5 out of 5

Rebecca Mon, 4 March 2024

Good

2.5

Fair - 2.5 out of 5

Theodore Mon, 26 February 2024

I won’t be staying here...

Liked: The location was nice. The room was fair but not great. The valet attendant was very nice and helpful.
Disliked: The front desk attendant was dismissive and the checkin process was messy at that time of evening.

4

Very Good - 4.0 out of 5

Jen Tue, 20 February 2024

Very good

4

Very Good - 4.0 out of 5

Yager Thu, 15 February 2024

Very comfortable room , quiet,...

Liked: Staff was friendly Lisa who checked us in, Brandon and David from valet very helpful. Bathroom was huge and had a great view from window
Disliked: The parking was a nightmare. First got ticket then went to front desk to change from hourly to overnight. We went to go out for night ticket said invalid. Had to get someone on speaker who we couldn't understand and so hard to hear, we almost missed our concert from being stuck in garage. We came back I called front desk at midnight telling them will it work , they said if doesn't go see valet guy, well it didn't work. Had to wait again to get in. Upon check out we asked for someone to come let us out and valet came to help, and $38 for overnight . Bathroom huge but had to take shower hose off because with seat in there hard to get to, but great hot water

3.5

Good - 3.5 out of 5

Suzy Tue, 13 February 2024

As expected

Liked: It was close to shops and venues
Disliked: The showers, showers need doors! And we don’t have a trash can in our room.

1.5

Poor - 1.5 out of 5

Kevin Mon, 12 February 2024

Poor

Disliked: We had a terrible stay, the maintenance staff were fantastic and did their best to help. On checking out we explained our issues and were promised a refund. We have not received the refund

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The Westin Cleveland Downtown 777 Saint Clair Avenue Ne, Cleveland, OH