The Westin Cleveland Downtown Guest Reviews
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|0.2 miles from Cleveland centre|
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Michelle, Orrville Sun, 14 August 2016
The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!
Liked: Our room was beautiful and all the workers were friendly and helpful.
Robert, Rochester Mon, 23 November 2015
The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!
Liked: Great, easy experience!
Mark Tue, 22 November 2022
Liked: While everything was great, it was the amazingly friendly staff that made the stay so nice. Also very nice lobby decorations.
Evinn Mon, 21 November 2022
Liked: The locations was great!
Disliked: The only thing was the lack of services that Valet provided.
Nancy Tue, 15 November 2022
Matthew Mon, 14 November 2022
Autumn Mon, 14 November 2022
enjoyed my stay
Liked: it?s close to everything !!
Disliked: valet was confusing !!
Michael Sun, 13 November 2022
Colleen Sat, 5 November 2022
Ryan Wed, 26 October 2022
Friendly staff but rooms need...
Liked: Location was basically right in the middle of city center which made it easy to walk to most attractions. Staff was helpful and friendly and always greated you with a smile and hello/ have a nice day.
Disliked: Room needed remodeling..was outdated and not as clean as I would expect for a large king suite at a 4 star hotel. From the photos online the room looked bigger with nicer furniture and not as outdated. The view was supposed to be of lake Erie but was the top of a parking garage instead. The window in the main living/tv area had a huge curtain that covered the whole wall from floor to ceiling, but when I pulled the curtain back, the window was only half the wall which looked tacky and didn't make sense to me. A lot of unused/wasted space that could and should be used in a better way. After I saw the room in person I started realizing I paid way too much for what I got. It was over $2,000 for three nights..not including breakfast or valet parking.
Virginia Tue, 18 October 2022
it was overpriced for the...
Liked: The staff was very friendly and courteous.
Disliked: The cleanliness could be a lot better. The room even had a funny smell. The carpet was pretty gross.
Ken Tue, 11 October 2022