The Westin Chattanooga Guest Reviews
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Gene Mon, 23 June 2025
Exceptional
Linda Mon, 23 June 2025
It was OK, but not...
Liked: The facility was clean and quite attractive.Beds were comfortable.
Disliked: I talKed with someone at the hotel the day before our arrival. He told me that our 2 rooms, both with double beds, were pre-assigned and 2 doors apart. However, when I checked in, our rooms were 8 floors apart!! When I told the agent this was NOT what I asked for, and that an agent had told me the previous day, she wanted to know who told me that (I didn't have his name). We ended up getting one double bed room and one king room on the same floor. But this was NOT what I was told I would have. Not impressed with Westin's customer service at this location. The check-in agent didn't appear too concerned.
Pizarronashville Mon, 23 June 2025
Pleasant
Disliked: Hallways were extremely hot. Not acThe room AC. Was jot working properly I did receive unauthorized charge but the front desk credit backHallway smell bad. Needs carpet cleaning
Keisha Sat, 14 June 2025
Exceptional
Anonymous Tue, 10 June 2025
Superb
Angela Sat, 7 June 2025
Very good
Michael Sat, 31 May 2025
Good
Elizabeth Wed, 28 May 2025
Exceptional
Amber Sat, 26 April 2025
Exceptional
Mercedes Tue, 15 April 2025
Exceptional