Was a nice place to crash after the show.

Liked: Comfy beds.
Disliked: Wifi was not free.

Got a great deal through ConcertHotels, and was so impressed with the hotel. Lovely; clean; quiet rooms within walking distance of many amenities. Fantastic, helpful staff. I would highly recommend this hotel.

Liked: Excellent place to stay

Bad

Liked: Good location and clean room.
Disliked: We got a room right next to 3 elevators and it was terrible experience...three nights and mornings listening those elevators moving up and down, up and down non-stop, and doors opening again and again...I couldn't sleep from this noise. When I booked the hotel, I choose the option with breakfast included. After our first breakfast we were chased by their stuff to pay for it, like we were some kind of stowaways. We never came for breakfast again, and it's not about money. I just don't like to pay for something that suppose to be included in the booking in the first place. Also, keep in mind that their parking is terrible for parking a track. We had a hard time to get our regular size GMC Sierra in the inside. Hubby drove slowly inch by inch with his head sticking out of window to manualy lift their sign and to make sure there no damage to the track and pipelines under ceiling, and to see which way he able to turn and where those pipes are to low to make a turn...trust me, this experience not for everyone. It's hard to get your track in, and it's even harder to park it in the little parking lots between cars.

Exceptional

Good

good size room, great location,...

Liked: location was close many tourist activities and the highway, and the +15 bridge system was handy in the rain.
Disliked: parking garage is confusing as to which floors are best to avoid dragging luggage up stairs

Exceptional

Worst experience ever!

Liked: Convenient location.
Disliked: I?m a frequent traveller. Never have I experienced this kind of mess up with reservation. We had booked for 8 people and they only made rooms available for 4. As it was a busy weekend - we couldn?t even find another hotel to accommodate other 4 guests. After a long busy day - some of us had to sleep on the floor. That?s the last thing you want when paying over $1,000 for hotel for one night. Extremely disappointed and frustrating experience.

Passable

Very good

Disappointed

Liked: Nothing blew me away
Disliked: They didn't have valet when we checked in or just lied about not having it as we saw valet laterDidn't tell us about the 20+ parking charge Charged us nearly 100.00 for breakfast that was supposed to be included with the room